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- Tasks: Provide top-notch customer service and support in a dynamic team environment.
- Company: Join a vibrant brand that values passion and professionalism in customer care.
- Benefits: Earn up to £13.85 an hour with included training and a supportive team culture.
- Why this job: This role offers a chance to shine in customer service while making a real impact.
- Qualifications: No prior experience needed, just a positive attitude and a willingness to learn.
- Other info: Be part of a fast-paced environment where your contributions truly matter.
We’re recruiting enthusiastic and reliable Hospitality Team Members to join an award-winning hospitality department earning £12.21 per hour. In this role, you’ll support matchdays as well as conferences and events throughout the year, working across suites and bars to deliver excellent customer service and a warm welcome to all guests. Hospitality Team Member benefits: Training is included to prepare you for this role. Hospitality Team Member role: * Serving alcoholic beverages and soft drinks to guests and customers in corporate suites, boxes and bars * Providing and maintaining a high standard of customer service * Building rapport with guests and customers * Ensuring the Clubs hygiene, health and safety and equal opportunities policies are followed * Cash handling Hospitality Team Member pay: £12.21 per hour
Customer Services employer: Back 2 Work Complete Training
Contact Detail:
Back 2 Work Complete Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services
✨Tip Number 1
Show your passion for customer service during any interactions you have with us. Whether it's in a casual conversation or during an interview, let your enthusiasm shine through. This role is all about representing our brand, so demonstrating your commitment to excellent service is key.
✨Tip Number 2
Be prepared to discuss specific examples of how you've gone above and beyond for customers in the past. We love hearing about real-life experiences that showcase your ability to deliver exceptional service, as this will set you apart from other candidates.
✨Tip Number 3
Familiarise yourself with our brand and values before applying. Understanding what we stand for will help you align your answers with our expectations and show that you're genuinely interested in being part of our team.
✨Tip Number 4
Demonstrate your teamwork skills by sharing how you've supported colleagues in previous roles. We value a positive working environment, so highlighting your ability to collaborate and contribute to a team will make a great impression.
We think you need these skills to ace Customer Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills. Use specific examples that demonstrate your ability to deliver exceptional service, work in a team, and maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention why you want to work for this company and how your values align with theirs. Be sure to include examples of how you've gone above and beyond for customers in the past.
Highlight Relevant Skills: In your application, emphasise skills such as adaptability, attention to detail, and reliability. These are crucial for the role and will show that you understand the job requirements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are key traits for a Customer Service Representative.
How to prepare for a job interview at Back 2 Work Complete Training
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this will demonstrate your commitment to delivering exceptional service.
✨Emphasise Teamwork
Since being a team player is crucial for this role, be prepared to discuss your experiences working in teams. Highlight instances where you supported colleagues or contributed to a positive work environment, showcasing your ability to collaborate effectively.
✨Demonstrate Adaptability
Customer service can be unpredictable, so it's important to show that you're proactive and adaptable. Prepare examples of situations where you had to think on your feet or adjust to changing circumstances, illustrating your readiness to handle challenges.
✨Highlight Attention to Detail
Having a keen eye for detail is essential in customer service. Be ready to discuss how you ensure high standards in your work, whether it's through careful communication or thorough problem-solving, to reassure the interviewer of your reliability.
