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- Tasks: Join our team as a Customer Agent, handling calls and creating positive customer experiences.
- Company: Oakley Recruitment partners with a growing organization in Tamworth, known for its friendly culture.
- Benefits: Enjoy uncapped commission, full training, free parking, and a gifted birthday holiday day.
- Why this job: Thrive in a lively, professional environment where your hard work leads to success and rewards.
- Qualifications: Previous experience in telephone-based customer service is required; confident and energetic personalities are a must.
- Other info: Full-time role with a 37.5-hour workweek, Monday to Friday.
The predicted salary is between 24000 - 33600 £ per year.
Oakley Recruitment is working in partnership with an organisation based in Tamworth. This is an excellent opportunity to join an expanding team as a Customer Agent on a full time basis. Culture and Environment Our client\’s culture is warm, friendly and welcoming. They have a lively and open-plan office working space, enabling you to collaborate with colleagues in a fast-paced environment. The office has an extremely professional feel to it. Personality Confident and energetic individuals will thrive in this role. This is a perfect opportunity for someone who is driven to succeed and work hard and it will pay off. Creating a positive first impression is essential and wanting to do a good job. Experience In a telephone based customer service role is required. If this personality resonates with you, get in touch as this could be the next career step in your journey. Reward OTE £30,000 -£40,000, uncapped commission Full training provided 37.5 hours per week, Monday -Thursday 9am-5:30pm, Friday 9am-5pm Gifted birthday holiday day Free parking Job Role
Customer Agent employer: Oakley Recruitment Careers
Contact Detail:
Oakley Recruitment Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Agent
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've positively impacted customers in previous roles, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 2
Familiarize yourself with the company culture and values before your interview. This will help you align your responses with what they are looking for in a candidate and show that you are genuinely interested in being part of their team.
✨Tip Number 3
Prepare to discuss your experience in telephone-based customer service. Highlight any metrics or achievements that showcase your success in previous roles, as this will reinforce your capability to meet their expectations.
✨Tip Number 4
Practice your communication skills. Since creating a positive first impression is essential, consider doing mock interviews with friends or family to refine your approach and ensure you come across as confident and energetic.
We think you need these skills to ace Customer Agent
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Agent position. Understand the key responsibilities and the type of personality that thrives in this role, as it will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in telephone-based customer service roles. Use specific examples to demonstrate how your skills align with the requirements of the position.
Showcase Your Personality: Since the company values confident and energetic individuals, make sure to convey your personality in your application. Use a friendly tone and express your enthusiasm for the role and the company culture.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also explains why you are excited about the opportunity to work in a lively and professional environment. Mention your drive to succeed and your commitment to creating positive first impressions.
How to prepare for a job interview at Oakley Recruitment Careers
✨Show Your Energy
Since the role requires confident and energetic individuals, make sure to convey your enthusiasm during the interview. Smile, maintain good eye contact, and use positive body language to create a lively atmosphere.
✨Highlight Your Customer Service Experience
Be prepared to discuss your previous experience in telephone-based customer service roles. Share specific examples of how you handled challenging situations and provided excellent service to customers.
✨Demonstrate Your Team Spirit
Given the open-plan office environment, it's important to show that you can collaborate well with others. Talk about times when you worked effectively in a team and how you contributed to a positive work culture.
✨Prepare Questions
At the end of the interview, be ready to ask insightful questions about the company culture and the team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
