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For Companies At a Glance
- Tasks: Lead and manage a depot team to enhance performance and customer satisfaction.
- Company: GAP Group is the UK's leading welfare provider with 17 depots nationwide.
- Benefits: Enjoy competitive salary, profit share, loyalty holidays, and wellness programs.
- Why this job: Join a top-tier team focused on quality service and internal growth opportunities.
- Qualifications: Experience in operational management, leadership skills, and a full UK driving license required.
- Other info: GAP promotes from within and values employee development.
The predicted salary is between 43200 - 64800 £ per year.
United Kingdom, South West, Bristol Welfare
Location
BS11 0YA
Requester
Number of positions to be provided
1
Contract hours
45.00
About the role
The Role
Our team is the best in the industry – is it time for you to join us?
GAP’s Welfare Services division was set up with our customers in mind to make life more comfortable both on-site and at events. With 17 stand-alone depots across the UK, GAP is the only national welfare provider offering towable welfare units, portable toilets and tanker services.
As a General Manager at GAP Group, you will develop and manage your depot team to drive performance and identify opportunities to increase revenue across new and existing customers. Quality and customer satisfaction are key drivers for GAP Group depots and the General Manager will ensure customers’ expectations and needs are being met through quality audits and customer visits. The General Manager will also manage their own Profit Centre and influence all aspects of Depot Operations – from staff recruitment and development to purchasing equipment and supplies.
About You
Successful applicants for the role should demonstrate the following:
- Significant experience within an operational management role, preferably gained within the construction/hire industry.
- An understanding of Welfare equipment, hire products, and the customer base within the Bournemouth area would be highly beneficial.
- Proven leadership skills with the ability to develop a high-performing team who can deliver results and exceed customers’ expectations.
- Previous experience and accountability for the profit and loss of business operations and a keen eye for business development opportunities.
- Experience managing welfare service operatives.
- An understanding of SEPA and the EA.
- Strong attention to detail with the ability to identify and provide solutions for potential challenges within the workplace.
- Proficient in MS Office packages including Excel and Word.
- Full UK Driving Licence.
GAP Hire Solutions now has 11 divisions offering the hire of equipment throughout the UK. We’re looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you’ll enjoy loads of benefits such as profit share, loyalty holidays, and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
About Us
Benefits include:
- Competitive salary and bonus scheme.
- Up to 25 days annual leave plus bank holidays.
- The option to buy up to 5 days additional leave.
- Contributory Pension Scheme.
- Life Assurance.
- Employee Welfare Fund (Company-funded social events).
- Cycle to Work Scheme.
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab).
- Company vehicle and fully expensed fuel card (optional).
So what next?
If you fit the profile and are up for the challenge, we would love to hear from you!
To apply, all you need to do is upload your CV and complete our short application form and we’ll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER#J-18808-Ljbffr
General Manager Welfare employer: GAP Group Ltd.
Contact Detail:
GAP Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager Welfare
✨Tip Number 1
Familiarize yourself with GAP's Welfare Services division and its offerings. Understanding the specific welfare equipment and services they provide will help you speak confidently about how you can contribute to their operations.
✨Tip Number 2
Highlight your leadership experience in operational management roles, especially within the construction or hire industry. Be ready to share examples of how you've developed high-performing teams and driven performance in previous positions.
✨Tip Number 3
Research the local market in the Bournemouth area to identify potential business development opportunities. Showing that you understand the customer base and can spot growth areas will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with profit and loss accountability. Be ready to explain how you've managed budgets and contributed to the financial success of previous operations, as this is a key aspect of the General Manager role.
We think you need these skills to ace General Manager Welfare
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a General Manager at GAP Group. Highlight your relevant experience in operational management and how it aligns with the job requirements.
Tailor Your CV: Customize your CV to emphasize your leadership skills, experience in the construction/hire industry, and any relevant knowledge of welfare equipment. Use specific examples that demonstrate your ability to drive performance and manage profit and loss.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Discuss your understanding of customer satisfaction and quality audits, and how you plan to meet and exceed customers' expectations.
Review and Submit: Before submitting your application, review all documents for accuracy and completeness. Ensure that your CV and cover letter are free from errors and clearly convey your qualifications for the General Manager position.
How to prepare for a job interview at GAP Group Ltd.
✨Showcase Your Leadership Skills
As a General Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully developed high-performing teams in the past and how you plan to do the same at GAP.
✨Understand the Welfare Industry
Familiarize yourself with welfare equipment and services, especially those relevant to the construction and hire industry. Being knowledgeable about the specific needs of customers in the Bournemouth area will set you apart.
✨Discuss Profit and Loss Experience
Be ready to discuss your previous experience managing profit and loss for business operations. Highlight any successful strategies you've implemented to increase revenue and how you can apply them at GAP.
✨Prepare for Quality Audits
Since quality and customer satisfaction are key drivers for GAP, prepare to talk about your experience with quality audits. Share how you've ensured customer expectations are met and how you would approach this in your new role.
