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- Tasks: Lead a team to deliver an unforgettable experience for guests at Cheltenham Racecourse.
- Company: Join Constellation, a leader in hospitality and events across 5,000+ venues in the UK.
- Benefits: Enjoy competitive pay, weekly payments, and access to health and wellbeing support.
- Why this job: Be part of a fun, fast-paced environment while gaining valuable skills and experience.
- Qualifications: Previous supervisory experience preferred; must be enthusiastic, calm under pressure, and a great communicator.
- Other info: Work during the exciting Cheltenham Festival from March 9th to 14th, with long event days.
Do you want a socially-rewarding role in the hospitality, retail or events industry? We are looking for Hospitality Supervisors to lead the team and deliver legendary experience for our guests at Cheltenham Racecourse during the race days. Come and join our team for The Cheltenham Festival , most popular event in jump-racing calendar of the season! We have plenty of work opportunities during the events days and more; Sunday 9th March – prep day Monday 10th March – prep day Tuesday 11th March – Champion Day Wednesday 12th March – Style Wednesday Thursday 13th March – St Patrick’s Thursday Friday 14th March – Gold Cup Day Working Hours We are looking for applicants who are able to work the whole event, event days are estimated to be 12 -14 hours of work each day. By joining the Constellation team you\’ll have the opportunity to work at any one of our 5,000+ venues across the UK. Role responsibilities Daily tasks may include: – Providing a brilliant service for our guests – Swiftly resolving customer service complaints – Ensuring smooth communication between team members – Overseeing the floor, mitigating any issues smoothly – Motivating staff members & communicating with management – Cash-handling & administering refunds correctly Requirements – Previous supervisor experience preferred. – Please note that some locations (such as schools) may require an enhanced DBS check. Please make the recruiter aware if you already hold one. If not, we will assist with this process. – The ability to remain calm during high-volume periods – Enthusiastic & energetic – Excellent communication skills – High empathy and understanding of others – Excellent organisation skills Why should you work with us? – Great opportunity to work in a friendly and fast-paced environment – Competitive pay, paid weekly – Be part of a great, supportive team – Gain some great transferable skills and work experience – Receive full training in Health & Safety, Hygiene and Manual Handling that are recognised industry-wide. – Access to Health & Wellbeing Support Programmes, including our Employee Assistance Programme. Apply online now via our short application form with your CV and cover letter. We will be in touch shortly and if successful, you could be working in one of our venues within a few days.
Hospitality Supervisors for Cheltenham Festival employer: Constellation Careers
Contact Detail:
Constellation Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisors for Cheltenham Festival
✨Tip Number 1
Make sure to highlight your previous supervisory experience during the interview. Share specific examples of how you've successfully led a team and resolved customer complaints in high-pressure situations.
✨Tip Number 2
Demonstrate your enthusiasm for the hospitality industry by discussing your passion for providing excellent service. Show that you understand the importance of creating memorable experiences for guests.
✨Tip Number 3
Prepare to discuss how you handle stress and maintain calm during busy periods. Employers value candidates who can keep their composure and motivate their team when things get hectic.
✨Tip Number 4
Familiarize yourself with the Cheltenham Festival and its significance in the jump-racing calendar. Showing knowledge about the event can set you apart and demonstrate your commitment to the role.
We think you need these skills to ace Hospitality Supervisors for Cheltenham Festival
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or supervisory roles. Emphasize any previous work in fast-paced environments and your ability to handle customer service situations.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the Cheltenham Festival. Mention specific skills that align with the job description, such as excellent communication and organizational skills.
Highlight Relevant Experience: If you have previous supervisory experience, detail your responsibilities and achievements in those roles. Use examples that demonstrate your ability to lead a team and resolve issues effectively.
Show Your Passion: Convey your passion for the hospitality industry and events management in both your CV and cover letter. Let them know why you want to be part of the Cheltenham Festival and how you can contribute to creating a legendary experience for guests.
How to prepare for a job interview at Constellation Careers
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the event. The Cheltenham Festival is a vibrant occasion, and showing that you are eager to be part of it will resonate well with the interviewers.
✨Demonstrate Leadership Skills
As a Hospitality Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts to showcase your leadership abilities.
✨Highlight Customer Service Experience
Since providing brilliant service is key, be ready to discuss your previous roles in hospitality or retail. Share specific instances where you handled customer complaints or went above and beyond for guests.
✨Prepare for High-Pressure Scenarios
The event days can be hectic, so think of examples where you've remained calm under pressure. Discuss how you managed stress and ensured smooth operations during busy times to demonstrate your suitability for the role.
