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For Companies At a Glance
- Tasks: Lead a dynamic team in a fast-paced garden centre environment.
- Company: Join a family-run business focused on growth and innovation.
- Benefits: Enjoy staff discounts, onsite parking, and a supportive work culture.
- Why this job: Be part of a forward-thinking team that values your ideas and talents.
- Qualifications: Previous retail management experience and strong customer service skills required.
- Other info: Flexible hours with a focus on coaching and mentoring staff.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Full Time 39 Hours Per Week Fully Flexible Weekends
We are looking for a Deputy Garden Centre Manager to join our forward-thinking team. Working in the Garden Centre this is a high-volume environment with a fast turnaround.
The successful candidate should have proven managerial experience and be physically fit as this is a very hands-on role and some heavy lifting may be required.
A knowledge of plants would be a “nice to have” but is not essential to the role, however, excellent customer service and a high standard of visual merchandising is required as is previous retail management experience.
What we offer:
Benefits include onsite car parking and staff discount for our Garden Centres and Restaurants as well as the Woodthorpe Leisure Park.
If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
Requirements of the Role:
- An inspirational leader for Centre staff ensuring that they receive clear direction and performance management within a culture of coaching and mentoring.
- Highly commercial and results driven with a proven track record in a management position.
- Positive and strong communicator and a skilled motivational people manager.
- Accountable for providing great customer service and have a keen eye for detail around the consumers’ experience in the Centre.
- A solution orientated thinker with excellent problem-solving skills.
- Good knowledge of Health & Safety standards.
- Strong interpersonal and organisational skills.
- Good knowledge of Microsoft Word and Excel.
Duties include:
- Managing Garden Centre people resources.
- Forward planning of work schedule.
- Daily resource management to support effective customer service requirements.
- Deployment of the team to deliver excellent shop floor standards.
- Managing cash/till operations.
- Operational Audit for compliance in those areas.
- Key holder responsibilities to assist with opening and closing of the centres.
How to Apply:
Please send your CV to Greg Hutler, Centre Manager
Applications close – Wednesday 29th January 2025
Due to the high volume of applications, we will only contact you if your application is successful.
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Deputy Garden Centre Manager employer: British Garden Centres
Contact Detail:
British Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Garden Centre Manager
✨Tip Number 1
Make sure to showcase your leadership skills during the interview. Think of specific examples where you successfully managed a team or improved performance, as this role requires an inspirational leader.
✨Tip Number 2
Prepare to discuss your experience in retail management and how you've driven results in previous roles. Highlight any achievements that demonstrate your commercial acumen and ability to meet targets.
✨Tip Number 3
Since customer service is key for this position, be ready to share instances where you enhanced the customer experience. This could include resolving complaints or implementing new service strategies.
✨Tip Number 4
Familiarize yourself with health and safety standards relevant to retail environments. Being able to discuss these standards will show your commitment to maintaining a safe and compliant workplace.
We think you need these skills to ace Deputy Garden Centre Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your managerial experience and any relevant retail management roles. Emphasize your customer service skills and any experience with visual merchandising.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership qualities and problem-solving skills. Mention your ability to motivate teams and provide examples of how you've improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, be sure to mention your knowledge of Health & Safety standards, as well as your proficiency in Microsoft Word and Excel. These are key skills for the role.
Follow Application Instructions: Send your application directly to Greg Hutler as specified. Ensure you include all required documents and double-check for any errors before submission.
How to prepare for a job interview at British Garden Centres
✨Show Your Leadership Skills
As a Deputy Garden Centre Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully managed and motivated staff in previous roles.
✨Demonstrate Customer Service Excellence
Highlight your experience in providing outstanding customer service. Think of specific instances where you went above and beyond to ensure customer satisfaction, as this is crucial for the role.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Prepare to discuss challenges you've faced in a retail environment and how you resolved them effectively.
✨Know Your Health & Safety Standards
Familiarize yourself with health and safety regulations relevant to a garden centre. Being knowledgeable in this area will show that you take the responsibility of managing a safe environment seriously.
