Client Success Lead

Build relationships with both new and existing stakeholders, establishing trust, displaying empathy and becoming a trusted partner to your portfolio of clients

Solutions focussed approach to client challenges, with rigorous follow through and commitment to clients

Resilient & adaptable, able to show lateral thinking and a willingness to try new approaches

Proactively translate data into insight with clear, actionable recommendations for clients

Commercially aware & curious to discover and qualify new opportunities

Able to communicate impactfully with a clear & concise approach, whilst adopting a challenger mentality and influence where appropriate

You have evidence of building and managing strong relationships with stakeholders

Understanding of the Retail/CPG industry

Relevant work experience

Bachelor’s degree or equivalent in any subject