Insurance PI Claims Handler
Insurance PI Claims Handler

Insurance PI Claims Handler

Swansea Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Handle personal injury claims with precision and efficiency while delivering exceptional service.
  • Company: Join ERS Insurance, a dynamic team focused on empowerment, collaboration, drive, and inclusivity.
  • Benefits: Enjoy a hybrid work arrangement with 3 days in the office and 2 days from home.
  • Why this job: Kickstart your professional growth with expert training and a supportive environment that values your contributions.
  • Qualifications: Experience in law is required; strong attention to detail and negotiation skills are essential.
  • Other info: Be part of a team that fosters innovation and teamwork for effective solutions.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

Location: Swansea – Work Arrangement: Hybrid (3 days in the office, 2 days from home)

Join Our Dynamic Team at ERS Insurance as a Personal Injury Case Handler!

Do you have experience in law? If so be the driving force behind resolving claims with precision, fairness, and efficiency. Deliver exceptional service, investigate causation, and negotiate settlement. With access to expert technical training and a clear path to handling complex personal injury cases, your journey to professional growth starts here—are you ready?

Our group thrives on four core values: Empowerment, Collaboration, Drive, and Inclusivity. We're all about encouraging initiative and valuing each member's contributions, fostering teamwork for innovative solutions, staying motivated to achieve our goals, and ensuring everyone feels respected and valued. Together, we create a supportive and dynamic environment where everyone can flourish.

Key responsibilities

  • Adhere to Pre and Post Litigation Procedures: Ensure compliance with all relevant procedures throughout the life of a claim, aiming for effective and economical case conclusions.
  • Claims Validation: Cross-check claims details to ensure they align with our records.
  • Underwriting Scrutiny: Vigilantly identify and refer any questionable underwriting for further review.
  • Establish Loss Circumstances: Clearly ascertain the circumstances surrounding any loss and conduct appropriate liability enquiries.
  • Validate Accounts and Authorize Payments: Confirm the accuracy of accounts and fee notes before authorizing payments.
  • Maintain Accurate Estimates: Keep precise estimates updated throughout the life of the claim, adjusting where necessary.

Skills and experience

  • Legal Environment Experience: Experience working in a legal setting.
  • Interpersonal Skills: Strong skills in building and maintaining relationships.
  • Articulate and Numerate: Highly articulate with strong numerical abilities.
  • Customer Service Focus: A commitment to delivering first-class customer service.
  • Organizational Abilities: Highly organised with an innate ability to prioritise and deliver effectively.

Benefits of joining our team

  • Competitive Benchmarked Salary: Ensuring fair compensation aligned with industry standards.
  • Generous Holiday Allowance: 25 days of holiday each year.
  • Discretionary Bonus Scheme: Rewarding exceptional performance.
  • Employee Assistance Programme: Providing support for personal and professional challenges.
  • Annual Holiday Buy: Option to purchase up to 3 additional days of holiday.
  • Salary Sacrifice Benefits: Tax-efficient ways to access additional benefits.
  • Annual Benefits Reviews: Regular evaluations to ensure the best offerings.
  • Professional Development: Support for your CILEX Qualification, we’re committed to your professional growth and will support you every step of the way.

If you’re looking for a role where you can make a real impact, apply today, and become part of a team that’s redefining the industry!

Insurance PI Claims Handler employer: ERS

At ERS Insurance, we pride ourselves on being an exceptional employer, offering a hybrid work arrangement that promotes work-life balance while fostering a collaborative and inclusive culture. Our commitment to employee growth is evident through access to expert training and clear career progression paths, ensuring you can thrive in your role as a Personal Injury Claims Handler. Join us in Swansea, where your contributions are valued, and together we drive innovative solutions in a supportive environment.
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Contact Detail:

ERS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Insurance PI Claims Handler

✨Tip Number 1

Familiarize yourself with the specific laws and regulations related to personal injury claims in your area. This knowledge will not only help you during the interview but also demonstrate your commitment to the role.

✨Tip Number 2

Highlight any previous experience you have in claims handling or legal environments. Be prepared to discuss specific cases where you successfully resolved issues, showcasing your problem-solving skills.

✨Tip Number 3

Emphasize your ability to work collaboratively within a team. Share examples of how you've contributed to team success in past roles, as this aligns with our core value of collaboration.

✨Tip Number 4

Prepare to discuss how you embody our values of empowerment and inclusivity. Think of instances where you've taken initiative or supported colleagues, as these qualities are essential for thriving in our dynamic environment.

We think you need these skills to ace Insurance PI Claims Handler

Legal Knowledge
Claims Management
Negotiation Skills
Attention to Detail
Analytical Skills
Problem-Solving Skills
Communication Skills
Customer Service Orientation
Time Management
Team Collaboration
Adaptability
Technical Proficiency in Claims Software
Understanding of Pre and Post Litigation Procedures
Ability to Work Independently
Empathy and Emotional Intelligence

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Insurance PI Claims Handler position. Understand the key responsibilities and required skills, especially around claims validation and litigation procedures.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in law or claims handling. Provide specific examples of how you've resolved claims efficiently and delivered exceptional service.

Showcase Your Values: Align your application with the core values of ERS Insurance: Empowerment, Collaboration, Drive, and Inclusivity. Share instances where you demonstrated these values in your previous roles.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no grammatical errors and that your documents are clear and professional, reflecting your attention to detail.

How to prepare for a job interview at ERS

✨Show Your Legal Knowledge

Since the role requires experience in law, be prepared to discuss your legal background and how it relates to personal injury claims. Highlight any relevant cases you've handled or specific legal principles you are familiar with.

✨Demonstrate Your Problem-Solving Skills

The job emphasizes resolving claims with precision and efficiency. Prepare examples of how you've successfully navigated complex situations in the past, showcasing your ability to think critically and find effective solutions.

✨Emphasize Teamwork and Collaboration

ERS Insurance values collaboration, so be ready to discuss your experiences working in teams. Share instances where you contributed to a group effort or helped foster a supportive environment among colleagues.

✨Align with Company Values

Familiarize yourself with ERS Insurance's core values: Empowerment, Collaboration, Drive, and Inclusivity. During the interview, express how these values resonate with you and provide examples of how you've embodied them in your previous roles.

Insurance PI Claims Handler
ERS
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  • Insurance PI Claims Handler

    Swansea
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-04-27

  • E

    ERS

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