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- Tasks: Support social work teams with admin tasks like answering calls and processing invoices.
- Company: Join Scottish Borders Council, dedicated to serving and improving local communities.
- Benefits: Enjoy a competitive hourly rate and the flexibility of part-time hours.
- Why this job: Be part of a digital transformation while making a real impact in people's lives.
- Qualifications: Minimum of 3 Standard Grades at level 1, 2, 3 including English required.
- Other info: Diversity is valued; applications from all backgrounds are encouraged.
The predicted salary is between 24610 - 25922 £ per year.
Job Details Grade: 4A Hourly Rate: £12.75 – £13.43 Salary: £24,610.71 – £25,922.63 pro rata per annum Hours: 21.45 Contract Duration: Permanent Please note that the annual salary advertised is for a full-time role, based on 35.00 hours per week. If the position you are applying for is part time or you are only going to be working part of the year, i.e., a term time contract for 38 or 39 weeks per year, the annual salary will be paid on a pro-rata basis including a number of additional weeks for annual leave entitlement when the position is term time. Role Purpose An excellent opportunity has arisen for a part-time post within business support in Social Work, Peebles to provide support to both Children’s and Adult Services. The role will support the teams with administrative tasks such as answering phones and dealing with customer enquiries, recording of information on the Mosaic client database, recording Power of Attorney details, processing Police Concern forms and other Team mailbox tasks, invoice processing, financial transactions on behalf of Corporate Appointee clients, ordering goods and services and general administrative duties. You will also arrange, attend and take minutes for children and adult services. You will also provide valuable support to help guide staff through a period of digital transformation as well as ensuring the daily activities are delivered, under the line management of the Admin Assistant/Team Leader. Essential Minimum of 3 Standard Grades at level 1, 2, 3 (or equivalent), including English Informal Enquiries Informal enquiries may be made to Nicola McGinn at Nicola.Mcginn@scotborders.gov.uk. Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.
Business Support Assistant - Peebles Social Work - SBO08814 employer: Scottish Borders Council
Contact Detail:
Scottish Borders Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant - Peebles Social Work - SBO08814
✨Tip Number 1
Familiarize yourself with the Mosaic client database, as this is a key part of the role. Understanding how to navigate and record information efficiently will give you an edge during the interview.
✨Tip Number 2
Highlight any experience you have in administrative roles, especially in social work or similar environments. Be ready to discuss specific tasks you've handled that relate to the responsibilities listed in the job description.
✨Tip Number 3
Prepare to demonstrate your communication skills, particularly in handling customer inquiries and taking minutes. Practice articulating how you would manage these tasks effectively.
✨Tip Number 4
Research the digital transformation initiatives within the organization. Showing that you are proactive about understanding these changes can set you apart as a candidate who is ready to support the team through this transition.
We think you need these skills to ace Business Support Assistant - Peebles Social Work - SBO08814
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Business Support Assistant position. Make sure you understand the key responsibilities and required qualifications, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in administrative roles or customer service. Mention specific tasks that align with the responsibilities listed, such as handling inquiries, processing forms, or using databases.
Showcase Your Skills: Make sure to highlight your skills that are relevant to the role, such as communication, organization, and attention to detail. Provide examples of how you've successfully used these skills in past positions.
Tailor Your Application: Customize your cover letter to reflect your enthusiasm for the role and the organization. Mention why you want to work in social work support and how you can contribute to the team during their digital transformation.
How to prepare for a job interview at Scottish Borders Council
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Business Support Assistant in Social Work. Familiarize yourself with tasks like handling customer inquiries, processing invoices, and using the Mosaic client database. This knowledge will help you answer questions confidently.
✨Showcase Your Administrative Skills
Highlight your previous experience with administrative tasks during the interview. Be prepared to discuss specific examples where you've successfully managed similar duties, such as taking minutes or processing financial transactions.
✨Emphasize Communication Abilities
Since the role involves dealing with various stakeholders, demonstrate your strong communication skills. Share instances where you've effectively communicated with team members or clients, especially in challenging situations.
✨Prepare for Digital Transformation Questions
As the position involves guiding staff through digital changes, be ready to discuss your experience with technology and adaptability. Think of examples where you've successfully navigated new systems or helped others adjust to changes.
