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- Tasks: Lead the boutique, ensuring an unforgettable shopping experience for every customer.
- Company: Join Robin Hood Harley-Davidson, a top UK motor group blending style and soul.
- Benefits: Enjoy employee discounts, wellness programmes, and industry-leading career progression.
- Why this job: Be part of a vibrant culture, shaping a new boutique and connecting with Harley enthusiasts.
- Qualifications: Experience in fashion retail, a passion for Harley-Davidson, and strong communication skills required.
- Other info: Uniform provided and free parking available.
The predicted salary is between 28800 - 43200 £ per year.
About the role… We are excited to be recruiting for a Retail Manager. This is an unrivalled opportunity to join one of the UK\’s fastest growing motor groups. At Robin Hood Harley-Davidson, style meets soul in the heart of Nottingham. As part of our new clothing and accessory boutique, we\’re looking for a Retail Manager who can embody the spirit of Harley with every customer interaction. This isn\’t just retail—it\’s storytelling through leather, metal, and attitude. This is a fantastic opportunity to take the next step into your customer service development and become the best of the best. As a Retail Manager, you will be responsible for delivering exceptional customer service offering our customers the best spending experience through the Harley-Davidson legacy that exceeds our customers\’ expectations. You will make each Harley-Davidson customer feel valued, and make every visitor feel like part of the Harley family, all whilst contributing towards making Stoneacre the Number One Motor Group . a valued team member Do we have your interest…? Here at Stoneacre, Robin Hood Harley-Davidson we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? A front-row seat in Nottingham\’s legendary Harley-Davidson dealership A range of training and development programmes from Harley-Davidson\’s global brand community A chance to shape a brand-new boutique and leave your mark Industry leading career progression opportunities Contributory workplace pension scheme Uniform provided Long service reward Customer introduced reward Employee discounts Access to discounts on retailers, restaurants, holidays and much more Wellness programme Free parking An average day as a Retail Manager… Oversee boutique operations with ownership and pride, ensuring a seamless shopping experience Deliver exceptional customer service infused with Harley-Davidson\’s lifestyle and legacy Curate merchandise displays and seasonal narratives to showcase apparel and accessories Maintain impeccable visual standards and stock accuracy Offer personalised gear recommendations that elevate every rider\’s journey About you… Experience in fashion or lifestyle retail, ideally premium branded environments Customer-first mindset with great attention to detail and boutique presentation A genuine connection to Harley-Davidson\’s culture and aesthetic Confidence and charisma to make every visitor feel like part of the Harley family Self-starter with a passion for creating standout retail experiences Experience in problem solving and decision making Strong communication and interpersonal skills “Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.\” TPBN1_UKTJ
Retail Manager - Harley Davidson employer: Stoneacre Motor Group.
Contact Detail:
Stoneacre Motor Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager - Harley Davidson
✨Tip Number 1
Familiarise yourself with Harley-Davidson's brand values and culture. Understanding the essence of the brand will help you connect with customers and embody the spirit of Harley in your interactions.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team. Whether it's through networking or informal chats, demonstrate your ability to create memorable experiences for customers.
✨Tip Number 3
Engage with the local Harley-Davidson community. Attend events or join online forums to build connections and show your passion for the brand, which can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your previous retail experiences in detail, especially those that highlight your ability to manage a boutique environment and deliver exceptional customer service. Be ready to share specific examples that align with the role.
We think you need these skills to ace Retail Manager - Harley Davidson
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Harley-Davidson's culture and values. Reflect this understanding in your application by using language that resonates with their brand identity and showcasing your genuine connection to their lifestyle.
Tailor Your CV: Highlight relevant experience in fashion or lifestyle retail, especially in premium environments. Emphasise your customer service skills and any previous roles where you created standout retail experiences.
Craft a Compelling Cover Letter: Use your cover letter to tell a story about your passion for Harley-Davidson and how you embody their spirit. Mention specific examples of how you've delivered exceptional customer service and contributed to a positive shopping experience.
Showcase Your Skills: In your application, clearly outline your problem-solving abilities, communication skills, and attention to detail. Provide examples of how you've maintained visual standards and curated merchandise displays in past roles.
How to prepare for a job interview at Stoneacre Motor Group.
✨Embrace the Harley Spirit
Make sure to showcase your genuine connection to Harley-Davidson's culture during the interview. Share personal stories or experiences that reflect your passion for the brand, as this will resonate with the interviewers and demonstrate your fit for the role.
✨Customer-Centric Mindset
Prepare to discuss how you prioritise customer service in your previous roles. Think of specific examples where you went above and beyond to create a memorable experience for customers, as this aligns perfectly with the expectations of a Retail Manager at Harley-Davidson.
✨Showcase Your Visual Merchandising Skills
Since the role involves curating merchandise displays, be ready to talk about your experience with visual merchandising. Bring ideas on how you would present Harley-Davidson products in an engaging way that tells a story and attracts customers.
✨Demonstrate Leadership Qualities
As a Retail Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide examples of how you've motivated and developed team members in the past. This will show that you're not just a self-starter but also someone who can inspire others.
