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- Tasks: Lead a team to deliver top-notch maintenance and repairs for HVAC systems.
- Company: Join a leading specialist in air conditioning and chiller equipment maintenance.
- Benefits: Enjoy a competitive salary, performance incentives, 25 days annual leave, and access to holiday lodges.
- Why this job: Be part of a dynamic team focused on client satisfaction and service efficiency.
- Qualifications: Strong HVAC knowledge, team management experience, and excellent communication skills required.
- Other info: Opportunity for professional development and career progression.
Title: Technical Service Manager Location: Shepperton, Surrey Hours: 40 hours per week Salary: Up to £65,000 DOE About the Company Our client is a leading specialist in maintaining critical air conditioning and chiller equipment. They ensure customers’ assets remain compliant and in peak condition. With a team of highly trained engineers and advanced technology platforms, they deliver exceptional service efficiency to meet growing demand. Benefits Package * Competitive Salary: Up to £65,000 per annum, depending on experience. * Incentives: Quarterly and annually performance-based initiatives. * Annual Leave: 25 days, plus bank holidays. * Perks: Access to company-owned holiday lodges. * Development Opportunities: Excellent learning and development programmes to support your career progression. Purpose of the Role The Technical Service Manager will lead a team of field engineers and service coordinators to ensure the efficient and effective delivery of planned preventative maintenance (PPMs), repairs, and urgent works for clients. Key Responsibilities * Team Management: Oversee and support field engineers and service coordinators, managing team performance and employee administration. * Service Planning: Ensure the effective planning and scheduling of service calls and maintenance visits. * Client Response: Guarantee timely responses to client service requests and resolve escalations professionally. * Quality Assurance: Monitor service quality and ensure high levels of client satisfaction. * Technical Support: Provide hands-on technical expertise as required and attend site visits to perform audits. * Service Optimisation: Identify opportunities to enhance service efficiency and profitability. * Client Relationships: Build and maintain strong, professional relationships with clients. General Responsibilities * Align with the company's values, vision, and expectations. * Contribute to the organisation’s growth and development. * Adhere to company policies and procedures. * Stay up to date with relevant legislation and industry standards. * Participate in training and professional development activities. * Undertake any additional duties relevant to the role. Essential Criteria for the Ideal Candidate * Strong technical knowledge of HVAC systems and equipment. * Proven experience in managing and leading a team. * Excellent communication skills, both written and verbal. * Outstanding problem-solving and analytical skills. * Exceptional organisational skills and attention to detail. * A degree or equivalent experience in an industry-relevant subject. * Hands-on field experience with HVAC systems. Apply now for immediate consideration
Technical Services Manager employer: Talented People Solutions Commercial Ltd
Contact Detail:
Talented People Solutions Commercial Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Manager
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in HVAC systems. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the HVAC industry, especially those who have experience in technical service management. Attend industry events or join relevant online forums to build connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved service efficiency in your previous roles. Highlighting these experiences can set you apart from other candidates.
✨Tip Number 4
Research our company values and culture to align your responses during the interview. Showing that you understand and resonate with our mission can significantly enhance your chances of landing the job.
We think you need these skills to ace Technical Services Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Services Manager. Highlight your relevant experience in managing teams and technical knowledge of HVAC systems in your application.
Tailor Your CV: Customize your CV to reflect the key responsibilities and essential criteria mentioned in the job description. Emphasize your leadership experience, problem-solving skills, and any hands-on field experience with HVAC systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed teams and improved service efficiency in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Talented People Solutions Commercial Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your strong technical knowledge of HVAC systems in detail. Highlight any hands-on experience you have with these systems, as well as specific challenges you've faced and how you resolved them.
✨Demonstrate Leadership Skills
Since the role involves managing a team, share examples of your previous leadership experiences. Discuss how you supported your team, managed performance, and handled any conflicts or escalations effectively.
✨Emphasize Communication Abilities
Excellent communication is key for this position. Prepare to provide examples of how you've successfully communicated with clients and team members, especially in high-pressure situations or when resolving issues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and analytical skills. Think of scenarios where you had to optimize service delivery or improve client satisfaction, and be ready to explain your thought process and outcomes.
