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For Companies At a Glance
- Tasks: Join us as a Service Advisor, focusing on customer service and aftersales support.
- Company: Be part of one of the UK's fastest-growing motor groups, Dacia Renault.
- Benefits: Enjoy competitive pay, training opportunities, and a vibrant work culture.
- Why this job: This role offers a chance to excel in customer service and grow your career.
- Qualifications: No specific experience required; just a passion for helping customers.
- Other info: Perfect for high school and college students looking to kickstart their careers.
The predicted salary is between 24000 - 36000 £ per year.
About the role…
We are excited to be recruiting for an Aftersales Advisor. This is an unrivalled opportunity to join one of the UK\’s fastest growing motor groups.
Covering both parts and service, this is a fantastic opportunity to take the next step into your customer service development and become the best of the best.
You will be responsible for delivering the highest level of customer experience, …
Service Advisor - Dacia Renualt employer: Stoneacre Motor Group.
Contact Detail:
Stoneacre Motor Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Dacia Renualt
✨Tip Number 1
Familiarise yourself with Dacia and Renault's product range. Understanding the vehicles and their features will help you engage with customers more effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Brush up on your customer service skills. Since the role focuses heavily on delivering exceptional customer experiences, think of examples from your past where you've gone above and beyond for a customer.
✨Tip Number 3
Network with current or former employees of the motor group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Prepare questions to ask during the interview. This shows your genuine interest in the role and the company, and it gives you a chance to assess if it's the right fit for you.
We think you need these skills to ace Service Advisor - Dacia Renualt
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Service Advisor at Dacia Renault. Tailor your application to highlight relevant experience in customer service and aftersales.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles in customer service or the automotive industry. Use specific examples to demonstrate how you've delivered excellent customer experiences in the past.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for the automotive industry and your commitment to providing top-notch customer service. Mention why you want to work for Dacia Renault specifically.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stoneacre Motor Group.
✨Know the Brand
Familiarise yourself with Dacia and Renault's values, products, and services. Understanding their unique selling points will help you demonstrate your enthusiasm for the brand during the interview.
✨Customer Service Scenarios
Prepare to discuss specific examples of how you've handled customer service situations in the past. Think about challenges you've faced and how you resolved them, as this role heavily focuses on delivering exceptional customer experiences.
✨Showcase Your Communication Skills
As a Service Advisor, effective communication is key. Practice articulating your thoughts clearly and confidently, and be ready to explain complex information in a way that’s easy for customers to understand.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
