Imaging Field Service Engineer (Iowa)

Imaging Field Service Engineer (Iowa) Location: Rhode Island Salary: $90,000 – $100,000 + Excellent Benefits Our Customer Our customer is a leading provider of cutting-edge medical imaging solutions, delivering advanced technology and services to healthcare facilities nationwide. With a strong focus on patient care, they support hospitals, clinics, and specialty practices with reliable imaging systems. They specialize in various modalities, including X-ray, CT, and MRI systems, ensuring that healthcare providers have the equipment they need to improve patient outcomes. The Opportunity We are seeking a highly skilled and motivated Field Service Engineer to join our customer's technical service team. In this role, you will be responsible for ensuring the smooth operation of medical imaging equipment. You’ll work hands-on with state-of-the-art X-ray, CT, and MR systems, performing installations, preventive maintenance, and troubleshooting to deliver exceptional service to clients. This position requires travel to customer sites to provide technical support, repairs, and inspections. You’ll also work closely with internal teams to improve customer satisfaction and contribute to the organization’s success. Key Responsibilities Install, maintain, and repair a range of medical imaging equipment, including X-ray, CT, and MR systems, at customer locations. Perform routine preventive maintenance and quality assurance checks. Troubleshoot and resolve technical issues quickly to minimize downtime for clients. Maintain accurate service records for internal use and client reporting. Build and maintain strong relationships with customers, acting as their main point of contact for technical support. Collaborate with internal teams to enhance customer satisfaction and experiences. Stay updated on advancements in imaging technology and participate in required training. What We’re Looking For We’re looking for a technically adept, self-driven individual who thrives in a fast-paced, client-focused environment. If you enjoy solving complex problems, working hands-on with technology, and delivering outstanding customer service, we’d love to hear from you! Qualifications Minimum of 2 years of experience servicing medical imaging systems, including CT and MRI equipment. Strong technical skills in troubleshooting and repairing imaging systems. Knowledge of major OEM equipment (GE, Siemens, Philips, etc.) is highly preferred. Excellent communication and interpersonal skills for interacting with clients and team members. Ability to manage multiple tasks and work independently in a dynamic setting. Willingness to travel regionally as required. Valid driver’s license. What We Offer Our customer is committed to supporting their employees with benefits and resources that foster work-life balance and professional growth. This role offers: Competitive salary with performance incentives. Comprehensive health and wellness benefits. Generous paid time off. Professional development opportunities, including technical training. A company vehicle or car allowance, plus a phone and tablet to support your work. If you’re ready to take the next step in your career with a leader in medical imaging systems, we’d love to hear from you! Apply today to be part of a team making a significant impact in healthcare