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- Tasks: Join our team as a Parts Advisor, assisting customers with parts identification and stock management.
- Company: Sytner Group represents 23 prestigious vehicle brands across 140 UK dealerships.
- Benefits: Enjoy 33 days of holiday, discounted car schemes, gym memberships, and more!
- Why this job: Be part of a supportive team that values your contributions and offers career development.
- Qualifications: Experience in the motor industry and strong communication skills are essential.
- Other info: Flexible working patterns available, including weekends, to provide top-notch customer service.
The predicted salary is between 24000 - 36000 £ per year.
About the role
Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Leeds Trade Parts Specialists (TPS).
As a Sytner Parts Advisor, you will demonstrate a \\\’One Team\\\’ approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing.
You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories.
Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
About you
Ideally, you will have experience in a similar role within the motor industry and be IT literate.
High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone.
We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package.
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual\\\’s unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
For more information around reasonable adjustments and the recruitment process please click here .
Unsure? Read on…
We represent over 23 of the world\\\’s most prestige vehicle brands, across our 140 UK dealerships.
We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Job Type: Full-timeLocation Detail: Leeds, West Yorkshire, LS10 2DL
Parts Advisor, Leeds Trade Parts Specialists (TPS) employer: Sytner Group
Contact Detail:
Sytner Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor, Leeds Trade Parts Specialists (TPS)
✨Tip Number 1
Familiarize yourself with the specific vehicle brands that Sytner represents. Understanding the unique parts and services offered by these brands will help you stand out during the interview process.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be prepared to share examples of how you've effectively communicated with customers and resolved their issues, as this is crucial for a Parts Advisor.
✨Tip Number 3
Demonstrate your organizational skills by discussing any systems or methods you've used to manage stock levels or inventory in past positions. This will show that you can handle the responsibilities of maintaining the parts stock room.
✨Tip Number 4
Be ready to discuss your IT literacy. Familiarity with parts identification software or inventory management systems can give you an edge, so mention any relevant tools you've used in the past.
We think you need these skills to ace Parts Advisor, Leeds Trade Parts Specialists (TPS)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Parts Advisor position. Highlight key responsibilities and required skills, such as customer service experience and IT literacy, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in the motor industry or similar roles. Provide specific examples of how you've successfully managed parts identification and customer interactions.
Showcase Communication Skills: Since effective communication is crucial for this role, include examples in your application that demonstrate your ability to interact with customers both face-to-face and over the phone. This could be through past job experiences or relevant training.
Express Passion for Customer Service: Convey your enthusiasm for delivering excellent customer service in your cover letter. Share a brief story or example that illustrates your commitment to helping customers and providing the best advice on products and services.
How to prepare for a job interview at Sytner Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples from your past experiences where you went above and beyond to assist customers, as this aligns with Sytner's values.
✨Demonstrate Your Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly. Be prepared to discuss how you handle customer inquiries both face-to-face and over the phone, showcasing your ability to connect with people.
✨Highlight Your Organizational Skills
Discuss your experience with managing stock levels and maintaining a well-organized parts stock room. Provide examples of how you have successfully handled inventory management in previous roles, as attention to detail is crucial for this position.
✨Familiarize Yourself with Vehicle Parts
Brush up on your knowledge of vehicle parts and accessories before the interview. Being able to identify and source parts efficiently will demonstrate your readiness for the role and your commitment to supporting both colleagues and customers.
