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- Tasks: Provide top-notch pre-sale technical support for Ecodan Air to Water Heat Pumps and MVHR products.
- Company: Join Mitsubishi Electric, a leader in technological innovation for a sustainable society.
- Benefits: Enjoy 25 days annual leave, flexible working options, and comprehensive health insurance.
- Why this job: Be part of a dynamic team focused on customer service and engineering excellence.
- Qualifications: Experience in the Air to Water Heat Pump industry and strong technical skills required.
- Other info: Participate in fun social events and enjoy a supportive work culture promoting diversity.
The predicted salary is between 36000 - 60000 £ per year.
We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. \”To provide market leading pre-sale technical support. Focusing on Ecodan Air to Water Heat Pumps and MVHR products. Acting as the first tier of pre-sale support, excellent customer service in conjunction with top quality engineering and problem-solving skills are essential. Comply with health & safety regulations and company policies. Produce accurate quotations relating to the Mitsubishi Electric Ecodan Air to Water Heat Pumps and Ventilation range. Analysis of specifications and drawings to produce suitable equipment selections. Produce concise, well written, technical advice that consistently meet quality standards. Training support for customers and account managers Achieve key performance indicators. Proven experience within Air to Water Heat Pump industry. Excellent understanding of refrigeration circuits, electric circuitry, water-based heating systems and their application. Knowledge of building regulations. IT literate with Microsoft office packages. Generous annual leave allowance – 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year. Flexible Working – we offer a range of flexible working options that include working from home or hybrid working. Pension. Life Assurance. Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi. Access to Mitsubishi’s very own discount platform. Colleague Referral Scheme. Holiday Buy. Long Service Awards. Cycle to Work Scheme. Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts) Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity Based on this, Mitsubishi Electric promotes employee diversity through the following measures.
Sales Technical Engineer employer: Mitsubishi Electric
Contact Detail:
Mitsubishi Electric Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Technical Engineer
✨Tip Number 1
Familiarize yourself with Mitsubishi Electric's Ecodan Air to Water Heat Pumps and MVHR products. Understanding the technical specifications and applications of these products will help you stand out during the interview process.
✨Tip Number 2
Brush up on your knowledge of building regulations and health & safety standards relevant to the HVAC industry. Being able to discuss these topics confidently will demonstrate your expertise and commitment to compliance.
✨Tip Number 3
Prepare to showcase your problem-solving skills through real-life examples. Think of specific challenges you've faced in previous roles and how you successfully addressed them, especially in relation to air to water heat pumps.
✨Tip Number 4
Highlight any experience you have with training or supporting customers and colleagues. This role emphasizes excellent customer service, so being able to demonstrate your ability to communicate technical information effectively will be a big plus.
We think you need these skills to ace Sales Technical Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Sales Technical Engineer position. Understand the key responsibilities, such as providing pre-sale technical support and producing accurate quotations, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your proven experience within the Air to Water Heat Pump industry. Mention specific projects or roles where you demonstrated excellent customer service, engineering skills, and problem-solving abilities.
Showcase Technical Skills: Clearly outline your understanding of refrigeration circuits, electric circuitry, and water-based heating systems in your application. Provide examples of how you've applied this knowledge in previous roles to meet quality standards.
Tailor Your Application: Customize your cover letter to reflect Mitsubishi Electric's values, such as technological innovation and sustainability. Mention how your skills align with their mission and how you can contribute to a vibrant and sustainable society.
How to prepare for a job interview at Mitsubishi Electric
✨Understand the Product Range
Make sure you have a solid understanding of Ecodan Air to Water Heat Pumps and MVHR products. Familiarize yourself with their features, benefits, and applications, as this knowledge will be crucial during your interview.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with refrigeration circuits, electric circuitry, and water-based heating systems. Highlight specific projects or challenges you've faced in these areas to demonstrate your problem-solving abilities.
✨Prepare for Customer Interaction Scenarios
Since excellent customer service is essential, think of examples where you've successfully supported customers or resolved issues. Practice articulating these experiences clearly and confidently.
✨Familiarize Yourself with Health & Safety Regulations
Understanding health and safety regulations relevant to the industry is important. Be ready to discuss how you ensure compliance in your work and how it impacts your approach to technical support.
