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- Tasks: Lead the team and ensure excellent customer service in the shop.
- Company: Join a dynamic team focused on putting customers first.
- Benefits: Enjoy a supportive work environment with opportunities for growth.
- Why this job: Be part of a fun team and make a real impact on customer experience.
- Qualifications: Looking for motivated individuals with leadership skills and a passion for service.
- Other info: Flexible hours available to fit your schedule.
The predicted salary is between 24000 - 36000 £ per year.
Join us as aSupervisorandyoullbe part of a team that loves putting customers first.
As part of the management team,youllbe responsible forlooking after the shop when the Managerisntaround. You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve our customers acrossa number ofdifferent channels; in-shop, delivery,Click+Collect and drive thru.You’ll…
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Shop Supervisor employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor
✨Tip Number 1
Familiarize yourself with our customer service philosophy. Understanding how we prioritize customer satisfaction will help you demonstrate your alignment with our values during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated a team in the past. We value supervisors who can inspire and engage their colleagues.
✨Tip Number 3
Research our various service channels, such as Click+Collect and drive-thru. Being knowledgeable about these operations will allow you to discuss how you can enhance the customer experience.
✨Tip Number 4
Be ready to discuss how you handle challenges when the manager is not around. We want to see that you can think on your feet and maintain a positive environment for both customers and staff.
We think you need these skills to ace Shop Supervisor
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Shop Supervisor. Highlight your experience in customer service and team management in your application.
Tailor Your CV: Customize your CV to reflect the skills and qualifications mentioned in the job description. Emphasize your ability to engage and motivate a team, as well as your experience in various customer service channels.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership skills. Mention specific examples of how you've successfully managed teams or improved customer experiences in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as these can create a negative impression.
How to prepare for a job interview at Greggs plc
✨Show Your Customer-Centric Attitude
Since the role emphasizes putting customers first, be prepared to share specific examples of how you've successfully engaged with customers in previous positions. Highlight your ability to handle customer inquiries and resolve issues effectively.
✨Demonstrate Leadership Skills
As a Shop Supervisor, you'll need to motivate and engage your team. Discuss your leadership style and provide examples of how you've inspired others to achieve their best work, especially in high-pressure situations.
✨Familiarize Yourself with Multi-Channel Operations
The job involves various service channels like in-shop, delivery, Click+Collect, and drive-thru. Research these operations and be ready to discuss how you can contribute to improving efficiency and customer satisfaction across all channels.
✨Prepare Questions for the Interviewers
Show your interest in the role by preparing thoughtful questions about the team dynamics, management expectations, and company culture. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
