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For Companies At a Glance
- Tasks: Lead the debt recovery process and manage client relationships in a dynamic legal environment.
- Company: Join a well-established legal firm based in Manchester City Centre, known for its collaborative culture.
- Benefits: Enjoy hybrid working, an annual bonus, and an impressive benefits package.
- Why this job: This role offers career development and the chance to shape future finance processes.
- Qualifications: Experience in credit control within legal services and strong interpersonal skills are essential.
- Other info: Ideal for proactive individuals looking to make a significant impact in their next career step.
The predicted salary is between 36000 - 60000 £ per year.
Senior Credit Controller – Bolton
Salary: £30,000 – £36,000 DOE
Hybrid Working: Two days WFH
Based: Bolton
Forge Talent is partnering with a leading professional services firm in Bolton to recruit a Senior Credit Controller for their growing finance team.
This newly created role offers an exciting opportunity for an experienced professional who thrives in a fast-paced, dynamic environment and enjoys refining processes within an expanding team.
If you\’re someone who seeks constant growth, loves tackling challenges, and wants to be part of a rapidly growing business, this is your chance to make an impact.
The Role
You will take responsibility for managing a diverse and high-volume ledger covering multiple UK and international offices. This is a varied role that requires a proactive, confident communicator who can adapt their approach to the needs of each location.
Some offices may simply require regular updates, while others may need hands-on support with collecting outstanding invoices through proactive credit control by phone and email.
Knowledge of pre-legal processes and an understanding of insolvency or professional services environments would be beneficial.
Key Responsibilities:
- Managing a multi-office ledger and providing tailored support to each location
- Maintain accurate correspondence records in internal systems
- Allocating incoming payments
- Share responsibility for managing the credit control inbox
- Attending weekly debtor meetings and distributing reports
- Escalating complex or problematic cases when required
- Liaising with internal teams to resolve invoice queries promptly
- Building and maintaining strong relationships with clients
- Working with external agencies for non-paying or escalated accounts
Desired Experience:
- Minimum of 2 years’ experience in credit control or debt collection
- Excellent written and verbal communication
- Highly organised with the ability to prioritise and multitask
- Positive, enthusiastic, and motivated
- Able to work independently and in a team
- Positive, enthusiastic, and motivated
- Competent in Microsoft Office, especially Teams, Outlook, and intermediate Excel (VLOOKUPs, Pivot Tables)
Benefits:
- Salary: £30,000 – £36,000
- Hybrid working –2 days WFH per week
- 25 days holiday + 1 Celebration Day
- Company pension scheme
- Health and welfare cashback plan
- Wellbeing hub
- Company social events
- Progression scheme
Senior Credit Controller employer: Forge Talent
Contact Detail:
Forge Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller
✨Tip Number 1
Familiarise yourself with the legal sector's specific credit control processes. Understanding how debt recovery works in a law firm will give you an edge when discussing your experience and insights during interviews.
✨Tip Number 2
Network with professionals in the legal finance sector. Attend industry events or connect with current employees on LinkedIn to gain insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience with relationship management. Be ready to share examples of how you've successfully navigated client interactions and resolved disputes, as this is crucial for the role.
✨Tip Number 4
Showcase your commitment to continuous improvement. Think of specific instances where you've implemented changes in credit control processes or systems, as this aligns with the company's focus on enhancing their finance team's operations.
We think you need these skills to ace Senior Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your established credit control experience, especially within the legal or professional services environment. Emphasise your understanding of the Accounts Receivable and Credit Control cycle, as well as any leadership potential.
Craft a Compelling Cover Letter: In your cover letter, express your proactive approach and commitment to continuous improvement. Mention specific examples of how you've driven efficiencies in previous roles, and how you can contribute to the positive culture of the firm.
Showcase Relevant Skills: Highlight your advanced Excel and reporting skills, as well as your ability to build strong relationships with stakeholders. Use concrete examples to demonstrate your negotiation and listening skills, which are crucial for this role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Senior Credit Controller.
How to prepare for a job interview at Forge Talent
✨Showcase Your Experience
Make sure to highlight your established credit control experience, especially within the legal or professional services environment. Be prepared to discuss specific examples of how you've managed debtor processes and built relationships with senior stakeholders.
✨Demonstrate Leadership Potential
Since this role has leadership potential, share instances where you've taken the lead on projects or processes. Discuss how you can contribute to the continuous improvement of credit control processes and systems advancements.
✨Prepare for Relationship Building
Given the importance of strong interpersonal skills, think about how you can demonstrate your ability to communicate confidently with colleagues at all levels. Prepare examples of how you've successfully navigated client queries and maintained positive relationships.
✨Be Ready with Data Insights
As you'll be producing and presenting aged debt reports, brush up on your advanced Excel skills. Be ready to discuss how you've used data to identify areas for improvement in previous roles and how you can apply that knowledge here.
