Senior Credit Controller

Senior Credit Controller

Manchester Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the debt recovery process and manage client relationships in a dynamic legal environment.
  • Company: Join a well-established legal firm based in Manchester City Centre, known for its collaborative culture.
  • Benefits: Enjoy hybrid working, an annual bonus, and an impressive benefits package.
  • Why this job: This role offers career development and the chance to shape future finance processes.
  • Qualifications: Experience in credit control within legal services and strong interpersonal skills are essential.
  • Other info: Ideal for proactive individuals looking to make a significant impact in their next career step.

The predicted salary is between 36000 - 60000 ÂŁ per year.

This range is provided by Forge Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Forge Talent

Finance Recruiter | Connecting Top Talent with Exceptional Opportunities Rosie.Thomas@forge-talent.co.uk07927474268

Senior Credit Controller/ Annual Company Bonus/ Legal Sector/ Hybrid Working (2 Days WFH)/ Career Development/ Excellent Benefits / Impressive Enhanced Benefits Package

A newly created role has been created for a Senior Credit Controller to join a well-established and successful Legal Firm (This office is Manchester City Centre based)

This is an ideal opportunity for a Senior Legal Sector Credit Controller with leadership potential, looking to take an upwards career step.

Experience of managing legal debtor processes and managing relationships with senior internal stakeholders and external clients, is essential.

Our client is keen to meet with proactive and motivated Credit Controllers, committed to ensuring continual improvements and adding value to the Finance Teams future ways of working.

Company culture is hugely important and so we are looking for somebody who can contribute to a positive and collaborative team.

Credit Controller Responsibilities:

  • Take ownership of the debt recovery process, ensuring the timely and effective collection of outstanding amounts.
  • Proactively communicate with clients via phone and email, ensuring a suitable approach to individual debtor profiles.
  • Maintain a clear and up to date audit trail of correspondence, ensuring that all updates are logged and can be easily referenced.
  • Respond promptly and professionally to client billing and account balance queries, working with the wider business to gain understanding and to reach a suitable resolution.
  • Produce and present aged debt reports for the senior management team, highlighting areas of concern or needs for improvements to process.
  • Liaise with fee earners and support teams to resolve debt queries, maintaining strong debt control discipline
  • Work closely with the wider Finance Team and cashiers to match receipts to relevant invoices, thus supporting accurate reconciliations
  • Drive the continuous improvement of credit control processes and systems advancements. Rolling out procedures and best practice to supporting Credit Controllers.
  • Maintain and develop strong working relationships with all internal stakeholders and key clients

Credit Controller Required Experience:

  • Established credit control experience, with exposure to working within a legal or professional services environment.
  • A strong understanding of the end to end Accounts Receivable and Credit Control cycle including billing processes, financial operations, and credit management.
  • Proven ability to work independently to take the lead on processes to ensure best results.
  • Excellent relationship building and interpersonal skills, with the ability to communicate confidently with colleagues at all levels of seniority.
  • A client-focused approach with strong negotiation and listening skills.
  • Exposure to the management of client ledgers within a law firm
  • Advanced Excel and reporting skills with the ability to understand and improve systems and ways of working.
  • A commitment to continuous improvements with an active interest in systems and automation processes.
  • Excellent organisation skills with a detail-oriented approach.
  • A proactive, positive and self-motivated approach to duties with the ability to drive efficiencies and productivity throughout the department.
  • A commercial mindset with pragmatic and solutions driven approach.
  • CICM qualifications (or working towards) are advantageous but by no means essential

If you are an experienced Legal Credit Controller looking for a step into a Senior position that will enable you to use your skillset to shape future departmental developments – Please contact Rosie at Forge Talent or submit your application for review.

Seniority level

  • Seniority level

    Associate

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Accounting/Auditing and Finance

  • Industries

    Accounting and Legal Services

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Senior Credit Controller employer: Forge Talent

Join a well-established legal firm in the heart of Manchester City Centre as a Senior Credit Controller, where you will benefit from a hybrid working model and an impressive enhanced benefits package. The company fosters a positive and collaborative work culture, prioritising employee growth and development, making it an ideal environment for proactive individuals looking to advance their careers in the legal sector.
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Contact Detail:

Forge Talent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Credit Controller

✨Tip Number 1

Familiarise yourself with the legal sector's specific credit control processes. Understanding how debt recovery works in a law firm will give you an edge when discussing your experience and insights during interviews.

✨Tip Number 2

Network with professionals in the legal finance sector. Attend industry events or connect with current employees on LinkedIn to gain insights into the company culture and expectations, which can help you tailor your approach.

✨Tip Number 3

Prepare to discuss your experience with relationship management. Be ready to share examples of how you've successfully navigated client interactions and resolved disputes, as this is crucial for the role.

✨Tip Number 4

Showcase your commitment to continuous improvement. Think of specific instances where you've implemented changes in credit control processes or systems, as this aligns with the company's focus on enhancing their finance team's operations.

We think you need these skills to ace Senior Credit Controller

Credit Control Management
Accounts Receivable Expertise
Legal Sector Knowledge
Relationship Building
Negotiation Skills
Communication Skills
Problem-Solving Skills
Advanced Excel Proficiency
Reporting Skills
Attention to Detail
Process Improvement
Client-Focused Approach
Interpersonal Skills
Self-Motivation
Commercial Awareness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your established credit control experience, especially within the legal or professional services environment. Emphasise your understanding of the Accounts Receivable and Credit Control cycle, as well as any leadership potential.

Craft a Compelling Cover Letter: In your cover letter, express your proactive approach and commitment to continuous improvement. Mention specific examples of how you've driven efficiencies in previous roles, and how you can contribute to the positive culture of the firm.

Showcase Relevant Skills: Highlight your advanced Excel and reporting skills, as well as your ability to build strong relationships with stakeholders. Use concrete examples to demonstrate your negotiation and listening skills, which are crucial for this role.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Senior Credit Controller.

How to prepare for a job interview at Forge Talent

✨Showcase Your Experience

Make sure to highlight your established credit control experience, especially within the legal or professional services environment. Be prepared to discuss specific examples of how you've managed debtor processes and built relationships with senior stakeholders.

✨Demonstrate Leadership Potential

Since this role has leadership potential, share instances where you've taken the lead on projects or processes. Discuss how you can contribute to the continuous improvement of credit control processes and systems advancements.

✨Prepare for Relationship Building

Given the importance of strong interpersonal skills, think about how you can demonstrate your ability to communicate confidently with colleagues at all levels. Prepare examples of how you've successfully navigated client queries and maintained positive relationships.

✨Be Ready with Data Insights

As you'll be producing and presenting aged debt reports, brush up on your advanced Excel skills. Be ready to discuss how you've used data to identify areas for improvement in previous roles and how you can apply that knowledge here.

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