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- Tasks: Lead a team in managing Order to Cash processes and ensure operational excellence.
- Company: Join Inizio, a game-changing company in health and life sciences with a global presence.
- Benefits: Enjoy flexible hybrid working, competitive salary, and opportunities for career development.
- Why this job: Make an impact by driving process improvements and fostering a culture of collaboration.
- Qualifications: Experience in credit control, strong leadership skills, and a customer-focused mindset required.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We’re looking for an experienced and motivated Accounts Receivable Team Lead to join our Global Finance Services team in Manchester, UK. This role plays a critical part in ensuring our Order to Cash (OTC) processes run smoothly, delivering excellent customer service, leading a high-performing team, and driving continuous process improvements.
As the Team Lead, you will oversee the day-to-day operations of the OTC function, ensuring all processes—from credit control to collections—are executed efficiently and in compliance with our standards. This position requires you to take ownership of key financial processes, develop and mentor team members, and collaborate closely with local finance teams to achieve operational goals. You will also serve as a liaison between the Shared Services Centre (SSC) and business units, ensuring seamless knowledge transfer and process transitions. Additionally, you will lead weekly divisional cash calls, proactively address operational challenges, and drive value-added activities that contribute to the overall financial health of the organization.
If you’re passionate about operational excellence, building strong relationships, and developing talent, we’d love to hear from you!
Key Responsibilities:
- Lead a small team of OTC professionals , managing performance, onboarding, coaching, and enabling a culture of high performance and healthy collaboration.
- Represent OTC on weekly divisional cash calls and oversee day-to-day credit control and collection notes management
- Act as a key contributor to continuous improvement initiatives, driving financial, process, and talent development goals.
- Serve as the main point of coordination for internal/external audits and year-end audit procedures.
- Monitor and ensure compliance with Service Level Agreements (SLAs) and meet/exceed Key Performance Indicators (KPIs).
What You’ll Bring:
- Proven end-to-end Order to Cash credit control process experience.
- A strong customer service focus with a commitment to building professional, responsive, and effective relationships.
- A proactive, hands-on approach with the ability to foster collaborative working relationships.
- Flexible and adaptable, with the ability to deliver results in a fast-paced environment.
- Demonstrated ability to identify process improvement opportunities and lead their execution.
- Strong analytical skills and the ability to handle change and ambiguity effectively.
- Excellent organizational skills and responsiveness to shifting priorities.
- Leadership experience managing small teams, with a focus on performance development and mentorship.
Why Join Us?
At Inizio, we believe that diversity, equity, and inclusion are key to success. We are committed to creating an environment where everyone feels valued, respected, and empowered to achieve their full potential. As an equal opportunities employer, we welcome applicants from all backgrounds and experiences. We’re building a workplace where talent thrives, and diversity inspires.
What We Offer:
- Competitive salary and benefits package
- Flexible hybrid working arrangements
- Opportunities for career development and continuous learning
- A dynamic, inclusive workplace where your contributions truly matter
Ready to Make an Impact?
If you’re ready to lead a talented team, deliver operational excellence, and drive impactful process improvements, apply today and be part of our journey at Inizio!
The Opportunity
Uniting the expertise and capabilities of Ashfield and Huntsworth Health, Inizio has just been launched to become THE strategic partner for health and life sciences companies. Unparalleled in scale and expertise, we connect a full suite of Advisory, Medical, Marketing/Communications, Patient and Stakeholder Engagement, and Biotech services to reimagine clients\’ business challenges into opportunities.
We are a team of 10,000 experts working together in 35 countries to create something extraordinary. We exist to solve health challenges and develop transformational ideas that positively impact human lives. Working at Inizio offers an opportunity to work for a game-changing company built with one goal. That is to redefine health and life sciences by empowering our people to inspire new possibilities that advance health and build brighter futures.
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Don\’t meet every job requirement? That\’s okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you\’re excited about this role, but your experience doesn\’t perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
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Accounts Receivable Team Lead employer: Inizio Group
Contact Detail:
Inizio Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Receivable Team Lead
✨Tip Number 1
Familiarise yourself with the Order to Cash (OTC) processes. Understanding the nuances of credit control and collections will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you mentored team members or improved team performance.
✨Tip Number 3
Research the company’s values and culture, especially their focus on diversity, equity, and inclusion. Be ready to discuss how your personal values align with theirs during the interview.
✨Tip Number 4
Prepare to discuss continuous improvement initiatives you've led. Think about specific process improvements you've implemented and the positive impact they had on your previous teams or organisations.
We think you need these skills to ace Accounts Receivable Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in accounts receivable and team leadership. Use keywords from the job description, such as 'Order to Cash', 'credit control', and 'process improvements' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for operational excellence and team development. Share specific examples of how you've led teams to success and improved processes in previous roles, aligning your experiences with the responsibilities outlined in the job description.
Showcase Leadership Skills: Emphasise your leadership experience in managing small teams. Provide examples of how you have mentored team members and fostered a culture of high performance and collaboration, which is crucial for this position.
Highlight Customer Service Focus: Demonstrate your strong customer service focus by including examples of how you've built effective relationships with clients or stakeholders. This will show that you understand the importance of customer satisfaction in the accounts receivable process.
How to prepare for a job interview at Inizio Group
✨Showcase Your Leadership Skills
As a Team Lead, it's crucial to demonstrate your leadership experience. Be prepared to discuss specific examples of how you've managed teams, mentored individuals, and fostered a high-performance culture in previous roles.
✨Highlight Your Customer Service Focus
This role requires a strong customer service orientation. Share instances where you've successfully built professional relationships and resolved customer issues, showcasing your commitment to excellent service.
✨Prepare for Process Improvement Discussions
Since continuous improvement is a key responsibility, come ready with examples of process improvements you've implemented in the past. Discuss the impact these changes had on efficiency and team performance.
✨Understand the Order to Cash Process
Make sure you have a solid grasp of the end-to-end Order to Cash process. Be ready to discuss your experience with credit control and collections, as well as how you ensure compliance with SLAs and KPIs.
