Technical Repair Engineer
Technical Repair Engineer

Technical Repair Engineer

Croydon Full-Time 35000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Technical Repair Engineer, fixing and maintaining energy systems.
  • Company: British Gas is revolutionising energy for a greener future with 21,000 passionate colleagues.
  • Benefits: Enjoy a competitive salary, flexible rewards, and support for your well-being.
  • Why this job: Make a real impact on sustainability while growing in a supportive environment.
  • Qualifications: You need ACS qualifications and 3 years of experience in plumbing or heating.
  • Other info: Be part of a team that values your voice and ambitions.

The predicted salary is between 35000 - 60000 £ per year.

Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We\’re energisers. One team of 21,000 colleagues that\’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it.

We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.

About your role:

We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas\’ Service Promise! of same day fix for our customers.

Base Salary is £45,483 plus up to 6.2k London weighting allowance (Dependent on area) with uncapped OTE – £62,440 (Including LWA) is a realistic expectation through our fantastic field reward scheme.

Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer’s home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.

Here\’s what we’re looking for:

  • A natural dedicated focus on providing outstanding customer experience on every visit

  • Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating

  • 3 year’s qualified experience of fault finding and diagnosis

  • Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers

  • Why should you apply?

    We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.

    If you\’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

    Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

    Technical Repair Engineer employer: Centrica

    At British Gas, we are more than just an energy provider; we are a community dedicated to creating a sustainable future. Our work culture prioritises flexibility and support, ensuring that our employees can thrive both personally and professionally. With competitive salaries, uncapped earning potential, and a commitment to employee growth, we empower our Technical Repair Engineers to make a real difference in the lives of our customers while enjoying a fulfilling career.
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    Contact Detail:

    Centrica Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Technical Repair Engineer

    ✨Tip Number 1

    Familiarise yourself with the latest technologies and systems used in the energy sector, especially those mentioned in the job description like heat pumps and solar panels. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.

    ✨Tip Number 2

    Network with current or former employees of British Gas on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your interview.

    ✨Tip Number 3

    Prepare to discuss specific examples from your past experience that showcase your problem-solving skills and customer service focus. Highlighting situations where you successfully diagnosed and repaired complex issues will resonate well with the hiring team.

    ✨Tip Number 4

    Research British Gas's commitment to sustainability and their initiatives towards achieving Net Zero. Being able to articulate how your values align with theirs can set you apart as a candidate who is not just looking for a job, but is genuinely passionate about making a positive impact.

    We think you need these skills to ace Technical Repair Engineer

    Customer Service Excellence
    Current ACS Qualifications (CCN1, CENWAT, CKR1 & HTR1)
    NVQ or C&G in Plumbing or Heating
    Fault Finding and Diagnosis
    Electrical Knowledge
    Wiring Skills
    Experience with S-plan, Y-plan, and Combination Systems
    Boiler Repair and Maintenance
    Problem-Solving Skills
    Time Management
    Communication Skills
    Team Collaboration
    Adaptability to Challenging Situations

    Some tips for your application 🫡

    Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Technical Repair Engineer position. Highlight your relevant experience in fault finding, diagnosis, and customer service.

    Tailor Your CV: Customise your CV to reflect the skills and qualifications mentioned in the job description. Emphasise your ACS qualifications and any specific experience with various boilers and heating systems.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and customer service. Mention how your background aligns with British Gas's mission and values, and express your enthusiasm for contributing to a greener future.

    Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Centrica

    ✨Showcase Your Technical Skills

    As a Technical Repair Engineer, it's crucial to demonstrate your technical expertise during the interview. Be prepared to discuss your experience with various heating systems and boilers, as well as your ACS qualifications. Highlight specific examples of fault finding and diagnosis you've successfully completed.

    ✨Emphasise Customer Service

    British Gas places a strong emphasis on outstanding customer experience. Be ready to share instances where you went above and beyond for customers, ensuring their needs were met. This will show that you align with the company's values and are committed to providing excellent service.

    ✨Prepare for Scenario-Based Questions

    Expect scenario-based questions that assess your problem-solving abilities in real-world situations. Think about challenging repairs you've faced and how you approached them. This will help the interviewers gauge your critical thinking and adaptability in the field.

    ✨Research the Company Culture

    Understanding British Gas's mission and values is key. Familiarise yourself with their commitment to sustainability and community impact. During the interview, express how your personal values align with theirs, showing that you're not just looking for a job, but a purpose-driven career.

    Technical Repair Engineer
    Centrica
    Location: Croydon
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    • Technical Repair Engineer

      Croydon
      Full-Time
      35000 - 60000 £ / year (est.)
    • C

      Centrica

      20000+
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