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- Tasks: Join our Sales and Revenue team as an Events Executive, converting inquiries into confirmed bookings.
- Company: The Celtic Collection is a prestigious portfolio of unique hotels and event venues in South Wales.
- Benefits: Enjoy perks like free parking, lifestyle discounts, and personalized career development opportunities.
- Why this job: Be part of a dynamic team delivering exceptional guest experiences at award-winning venues.
- Qualifications: Previous experience in a similar role and strong interpersonal skills are essential.
- Other info: This is a full-time, permanent position with a pay rate of £13.49 per hour.
JOB TITLE – Events Executive DEPARTMENT – Sales and Revenue RATE OF PAY – £13.49 per hour plus excellent benefits! CONTRACT TYPE – Full Time, Permanent HOURS OF WORK – 37.5 SHIFT DETAILS – 5 days out of 7 LOCATION – Newport, NP18 1HQ JOB ID – REQ4778 OVERVIEW Our reputation is built on exceptional service, outstanding hospitality and exceeding expectations, all of which depend on the outstanding personalities, performance and professionalism of our exceptional team of people! WHAT ARE WE LOOKING FOR … We are searching for outstanding Events Executive to join our bustling Sales and Revenue team. You will have outstanding interpersonal skills and a passion for delivering exceptional guest service. You will thrive in a fast-paced and dynamic environment whilst retaining a sense of calm under pressure. With a natural ability to build rapport and an excellent telephone manner, you will be confident explaining all product options within The Celtic Collection. A positive outlook, a good eye for detail and being IT literate (Opera) is a must for this role. You will be a top multitasker with a sense of fun and professionalism in equal measure. Previous experience in a similar role is essential. WHAT YOU’LL DO … You will convert initial enquiries to confirmed revenue, upselling all our facilities at The Celtic Collection. Working with our systems, you will achieve maximum rate and occupancy exceeding expectations and delivering exceptional experiences in every call.? You will utilise exemplary sales techniques and guest service skills while having a fantastic eye for detail. WHATS IN IT FOR YOU… As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, and lifestyle and retail discounts for you and your family to name just a few. Our career development opportunities are as unique as you are. We pride ourselves on being part of your journey every step of the way, starting on your first day where you can start your personalised in-house training pathway. We are sure you won’t be disappointed! WHO ARE WE … The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways and business events. The resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses. As well as the five-star Resort Hotel, the Collection also includes the historic Manor House, the stylish Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, and the essential convenience of T? Hotel Magor. The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in Autumn 2021 in partnership with the Welsh Rugby Union, and a second T? Hotel opened its doors at Milford Waterfront in the Spring of 2022 in partnership with the Port of Milford Haven. In September 2019, The Celtic Collection launched the new International Convention Centre Wales (ICC Wales) in a joint venture partnership with Welsh Government. RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages. #IND
Events Executive - Newport employer: The Celtic Collection
Contact Detail:
The Celtic Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Executive - Newport
✨Tip Number 1
Familiarize yourself with The Celtic Collection and its offerings. Understanding the unique features of each venue will help you confidently explain product options to potential clients.
✨Tip Number 2
Practice your sales techniques and guest service skills. Role-playing different scenarios can help you become more comfortable upselling and converting inquiries into confirmed bookings.
✨Tip Number 3
Showcase your multitasking abilities during the interview. Be prepared to discuss how you manage multiple tasks in a fast-paced environment while maintaining attention to detail.
✨Tip Number 4
Highlight any previous experience in similar roles. Be ready to share specific examples of how you've successfully handled guest inquiries and contributed to revenue generation in past positions.
We think you need these skills to ace Events Executive - Newport
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in event management or a similar role. Use specific examples that showcase your ability to convert enquiries into confirmed revenue and your exceptional guest service skills.
Showcase Interpersonal Skills: Since the role requires outstanding interpersonal skills, include instances where you've successfully built rapport with clients or colleagues. This will demonstrate your ability to thrive in a fast-paced environment while maintaining professionalism.
Detail Your IT Proficiency: Mention your familiarity with relevant software, particularly Opera, as this is a must for the role. If you have experience with other booking or event management systems, be sure to include that as well.
Express Your Passion: Convey your passion for delivering exceptional guest service and your enthusiasm for working in the hospitality industry. A positive outlook and a sense of fun can set you apart from other candidates.
How to prepare for a job interview at The Celtic Collection
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for delivering exceptional guest service. Share specific examples from your previous experience where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Multitasking Skills
Prepare to discuss how you handle multiple tasks in a fast-paced environment. You might want to provide examples of situations where you successfully managed competing priorities while maintaining a calm demeanor.
✨Highlight Your Sales Techniques
Since the role involves upselling, be ready to talk about your sales techniques. Discuss how you've converted inquiries into confirmed bookings in the past and any strategies you used to maximize revenue.
✨Familiarize Yourself with The Celtic Collection
Research The Celtic Collection and its offerings before the interview. Being knowledgeable about their facilities and services will help you answer questions confidently and show your genuine interest in the company.
