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- Tasks: Be the friendly face of Blackburn Probation, greeting visitors and managing a busy switchboard.
- Company: Join Brook Street, a proud supporter of the Armed Forces and committed to diversity.
- Benefits: Enjoy a competitive hourly rate and potential for contract extension in a supportive environment.
- Why this job: Gain valuable experience in administration while making a positive impact in your community.
- Qualifications: Five GCSEs at Grade C or above and strong IT and communication skills required.
- Other info: Background checks are mandatory; training on internal systems will be provided.
The predicted salary is between 20000 - 28000 £ per year.
Position: Full-Time Temporary Receptionist – Blackburn Probation Contract: 3 months with the possibility of extending Working Hours: Monday to Friday, Office Hours (37 hours per week) Hourly Rate: £11.44 Job Description: We are currently seeking an organised, motivated receptionist to support the team at Blackburn Probation Service. The successful applicant will be the first point of contact and greet people on probation and visitors professionally both face to face and via telephone and email, logging their arrival and departure, ensuring the appropriate member of staff is notified and issue visitor passes and security fobs if necessary. You will also be working on a busy switchboard booking in service users. Other duties may include but not be limited to; monitoring and ordering stationery and PPE; logging building faults, tracking completion and chasing up when required. Carrying out and keeping record log of panic and fire alarm weekly tests. The applicant may also, when necessary support the admin team with tasks such as the updating of confidential records and producing a range of documentation. Training will be provided on internal systems. Excellent communication and IT skills are required for this post. Requirements: \’ Minimum qualifications: Five GCSEs at Grade C or above (including English Language or equivalent), NVQ Business Administration Level 2, or relevant clerical experience. \’ Strong administrative skills with proficiency in Microsoft Office. \’ Excellent communication skills, both written and verbal. Application Process: To apply for this position, please apply on line with your CV in WORD format Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. The successful applicant cannot start in the assignment until their vetting has come through which can take approx. 2-3 weeks. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. JBRP1_UKTJ
NPS Case Admin (Band 2) employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NPS Case Admin (Band 2)
✨Tip Number 1
Make sure to familiarize yourself with the specific duties of a receptionist in a probation service setting. Understanding the unique environment and challenges will help you stand out during the interview.
✨Tip Number 2
Practice your communication skills, especially in handling sensitive situations. Being the first point of contact means you'll need to convey professionalism and empathy, so role-playing different scenarios can be beneficial.
✨Tip Number 3
Brush up on your IT skills, particularly with Microsoft Office. Since you'll be managing records and documentation, being proficient in these tools will demonstrate your readiness for the role.
✨Tip Number 4
Prepare for the background check process by gathering any necessary documents and references ahead of time. This will show your organization skills and help expedite your application once you are selected.
We think you need these skills to ace NPS Case Admin (Band 2)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Emphasize your administrative skills, communication abilities, and proficiency in Microsoft Office.
Write a Strong Cover Letter: Craft a cover letter that explains why you are the perfect fit for the role. Mention your motivation for applying and how your background aligns with the responsibilities of the receptionist position.
Prepare for Background Checks: Be ready for thorough background checks as mentioned in the job description. Gather necessary documents and references that may be required to expedite the vetting process.
Submit Your Application Online: Follow the application instructions carefully and submit your CV in WORD format through the Brook Street website. Double-check that all information is accurate before hitting 'submit'.
How to prepare for a job interview at Brook Street UK
✨Be Professional and Welcoming
As a receptionist, you'll be the first point of contact for visitors. Make sure to greet everyone with a warm smile and a friendly attitude, whether in person or over the phone. This sets a positive tone for their experience.
✨Showcase Your Communication Skills
Excellent communication is key for this role. Practice clear and concise responses to common interview questions, and be prepared to demonstrate your ability to handle inquiries both verbally and in writing.
✨Highlight Your Organizational Skills
The job requires strong administrative skills. Be ready to discuss your experience with managing tasks, such as logging arrivals and departures, and how you prioritize your workload effectively.
✨Familiarize Yourself with Microsoft Office
Since proficiency in Microsoft Office is required, brush up on your skills before the interview. Be prepared to discuss how you've used these tools in previous roles, especially for tasks like document production and record keeping.
