At a Glance
- Tasks: Deliver shopping to customers and provide top-notch service as a Home Delivery Driver.
- Company: Join Iceland, a leading grocery retailer known for its commitment to customer satisfaction.
- Benefits: Enjoy flexible working hours, competitive pay, and comprehensive training.
- Why this job: Be the face of our brand, connect with customers, and thrive in a supportive team environment.
- Qualifications: Must have a valid driving licence (3+ years, max 6 points) and excellent people skills.
- Other info: Shifts can start as early as 6am and finish as late as 11pm.
Description
Job title: Home Delivery Driver
Hourly rate: Β£13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
Are you looking for a role that keeps you active, independent & engaged with people?
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a Home Delivery Driver to join our team.
Purpose
Weβre hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youβll be delivering shopping & connecting directly with customers as the face of Iceland.
In this role you can expect to:
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practises
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Apply if you:
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What to expect from us:
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
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Home Delivery Driver employer: Iceland
Contact Detail:
Iceland Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Home Delivery Driver
β¨Tip Number 1
Familiarise yourself with the local area and the best routes for deliveries. Knowing your way around will not only help you navigate efficiently but also impress during any interviews when discussing your readiness for the role.
β¨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your ability to connect with people and provide exceptional service, which is key for a Home Delivery Driver.
β¨Tip Number 3
Be ready to discuss your teamwork experience. Since the role involves supporting store operations, having examples of how you've worked well in a team will highlight your adaptability and willingness to contribute beyond just driving.
β¨Tip Number 4
Prepare to talk about how you handle stressful situations on the road. Being a Home Delivery Driver can be hectic, so demonstrating your problem-solving skills and calmness under pressure will set you apart from other candidates.
We think you need these skills to ace Home Delivery Driver
Some tips for your application π«‘
Highlight Customer Service Skills: In your application, emphasise your strong interpersonal skills and any previous experience in customer service. Mention specific examples where you went above and beyond to assist customers.
Showcase Teamwork Experience: Since the role requires being a team player, include experiences that demonstrate your ability to work well within a team. This could be from previous jobs, volunteer work, or group projects.
Detail Your Driving Experience: Clearly state your driving licence details, including how long you've held it and any relevant driving experience. If you have experience with delivery driving, make sure to mention it.
Express Your Flexibility: Mention your availability for flexible working hours, as shifts can start early and finish late. This shows your willingness to adapt to the needs of the business.
How to prepare for a job interview at Iceland
β¨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to connect with people and resolve issues effectively.
β¨Demonstrate Team Spirit
This role requires you to work as part of a team. Be ready to discuss times when you've collaborated with others to achieve a common goal. Emphasise your willingness to help out in different areas, like checkout or stock packing.
β¨Talk About Your Driving Experience
Since a valid driving licence is essential, be sure to mention your driving history. Discuss your experience on the road, any relevant safety training, and how you handle the challenges of driving in various conditions.
β¨Prepare for Flexibility Questions
Shifts can vary widely, so be ready to talk about your availability. Show that you're adaptable and willing to work early mornings or late evenings. This will demonstrate your commitment to the role and the team.