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For Companies At a Glance
- Tasks: Provide expert audiology assessments and dispense hearing aids with top-notch aftercare.
- Company: Join M&S Opticians, a leader in hearing services, committed to customer care and innovation.
- Benefits: Enjoy a full-time role with opportunities for professional growth and a supportive team environment.
- Why this job: Make a real impact on customers' lives while working in a dynamic and collaborative setting.
- Qualifications: Must have HCPC registration and strong clinical knowledge; excellent communication skills are essential.
- Other info: Be part of a fast-growing business focused on enhancing the customer journey.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
As an M&S Opticians Hearing Aid Audiologist you will work closely with the Store Manager and team to raise awareness of our hearing services, helping to drive business growth. You will be an expert in a range of hearing aids, from world leading manufacturers to provide recommendations based on product knowledge, the customers level of hearing loss as well as their lifestyle. Maintaining the highest standards of clinical care, customer service, and aftercare, you will operate in line with national, local, and company policies and regulations.
Key Responsibilities
- Provide expert diagnostic audiology assessments and rehabilitation services
- Dispense hearing aids and ensure the highest standard of aftercare
- Promote hearing services within M&S to build customer awareness and contribute to building the fast-growing business
- Ensure compliance with HCPC, BSA, and BAA guidelines, as well as company policies and procedures
- Deliver outstanding customer service while maintaining professionalism and ethical standards
- Work collaboratively with the Store Manager and wider team to enhance the customer journey
About You
You are a passionate and dedicated Hearing Aid Audiologist with a commitment to delivering exceptional customer care. As a self-starter, you have the drive and ambition to grow our hearing care business while ensuring clinical excellence. Your strong time management skills, attention to detail, and ability to engage customers make you a key asset to the team.
Key Requirements
- HCPC registration is essential
- Familiarity with HCPC, BSA, and BAA guidelines
- Excellent communication and customer service skills
- Strong clinical knowledge and ability to provide high-quality care
- Self-motivated with a proactive approach to business growth
- Exceptional time management and attention to detail
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Hearing Aid Audiologist - Full Time employer: M&S Opticians
Contact Detail:
M&S Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Audiologist - Full Time
✨Tip Number 1
Familiarise yourself with the latest hearing aid technologies and manufacturers. Being knowledgeable about the products you’ll be working with will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with other professionals in the audiology field. Attend industry events or join online forums to connect with peers. This can lead to valuable insights and even job referrals that could help you land the position.
✨Tip Number 3
Prepare to discuss how you would promote hearing services effectively. Think of creative strategies that could enhance customer awareness and contribute to business growth, as this is a key responsibility of the role.
✨Tip Number 4
Showcase your commitment to clinical excellence by staying updated on HCPC, BSA, and BAA guidelines. Being able to demonstrate your understanding of these regulations during discussions will highlight your professionalism and dedication.
We think you need these skills to ace Hearing Aid Audiologist - Full Time
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of a Hearing Aid Audiologist.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in audiology, particularly in providing diagnostic assessments and aftercare for hearing aids. Mention any specific brands or technologies you are familiar with.
Showcase Customer Service Skills: Since customer service is crucial for this role, provide examples of how you have delivered exceptional service in previous positions. This could include situations where you improved customer satisfaction or contributed to business growth.
Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a clinical role.
How to prepare for a job interview at M&S Opticians
✨Showcase Your Clinical Expertise
Be prepared to discuss your clinical knowledge in detail. Highlight your experience with different types of hearing aids and how you assess and recommend them based on individual customer needs.
✨Demonstrate Customer Service Skills
Since the role emphasises exceptional customer care, think of examples where you've gone above and beyond for a customer. This will show your commitment to maintaining high standards of service.
✨Familiarise Yourself with Relevant Guidelines
Make sure you understand HCPC, BSA, and BAA guidelines. Being able to discuss these regulations confidently will demonstrate your professionalism and readiness for the role.
✨Prepare Questions About Business Growth
As the position involves contributing to business growth, prepare insightful questions about the company's strategies and how you can play a part in enhancing their hearing services.
