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- Tasks: Join our Sales Apprenticeship to provide exceptional customer service and learn on the job.
- Company: EE is a leading mobile network, known for its innovative approach and supportive culture.
- Benefits: Enjoy a competitive salary, discounts, travel loans, and volunteering days.
- Why this job: Kickstart your career in a fun, inclusive environment with opportunities for growth and development.
- Qualifications: No sales experience needed; just bring your resilience, energy, and ambition.
- Other info: Be part of a family-like team that celebrates diversity and personal connections.
Where: We have 2 locations available– EE Gosforth(BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OREE North Tyneside(Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full time: Permanent
Salary: 21,620 plus incentives throughout the year!
Start date: February 2026 onwards
Start your future with EE Where your voice could be the start of something big
Whats in it for you:
- Agreatstarting salary of21,620 rising to 25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme.
- An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)
- Hugediscounts off your Mobile and Broadband packages, starting at 10 a month
- Huge discounts off other tech such as Smart watches, speakers, TVs, gaming consoles and subscriptions
- Discount codes to give out to friends and family
- Support to carve your own career path. Were passionate about helping our people grow the career they want
- Season TicketTravel Loan giving you the funds topay for your travelto and from work up front
- Online GP: Access to a private GP 24/7 for you and your immediate family
What youll be doing:
At EE, we believe every customer interaction should be a positive experience. Youll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. Youll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence.
As part of your apprenticeship, youll complete a 15-month NVQ Level 2 in Customer Service. Well support you every step of the way including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.
Why choose EE:
You dont need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. Well give you all the training you need and were passionate about helping you kick start your career.
At EE, youre part of something bigger. Youll make friends, learn new skills, and build confidence every day. Were proud to be inclusive and welcome people from all backgrounds because everyone belongs here.
Ready to make your mark? Apply now and lets start building your future.
Apprentice Sales Advisor - Uncapped Commission (Wallsend) employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Sales Advisor - Uncapped Commission (Wallsend)
✨Tip Number 1
Show your enthusiasm! When you get the chance to speak with someone from EE, whether it's during an interview or an informal chat, let your passion for the role shine through. Talk about why you're excited about starting a career in sales and how you can contribute to the team.
✨Tip Number 2
Research the company culture at EE. Understanding their values and commitment to diversity will help you align your responses during conversations. Be ready to discuss how you can contribute to their community-focused environment.
✨Tip Number 3
Prepare some questions to ask during your interactions. This shows that you're genuinely interested in the role and the company. Ask about the training opportunities and how they support career progression, which is a key aspect of the apprenticeship.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into what it’s like to work at EE and share tips on how to stand out as a candidate. Use platforms like LinkedIn to connect and engage with them.
We think you need these skills to ace Apprentice Sales Advisor - Uncapped Commission (Wallsend)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in an Apprentice Sales Advisor. Highlight the key skills and attributes they value, such as resilience, drive, and a passion for customer service.
Tailor Your CV: Make sure your CV reflects your enthusiasm and any relevant experiences, even if they are not directly related to sales. Emphasise your ability to learn quickly and your commitment to personal development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and explains why you want to join EE. Mention your excitement about the apprenticeship scheme and how you align with their values of diversity and community.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. EE values passion and energy, so let your personality shine through during the interview.
✨Highlight Your Resilience
Since the role requires resilience and drive, be prepared to share examples from your past where you've overcome challenges or stayed motivated in tough situations.
✨Demonstrate Customer Focus
EE prides itself on exceptional customer service. Think of instances where you've provided great service or helped someone, and be ready to discuss these experiences.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the company culture and career development opportunities. This demonstrates that you're serious about your future with EE.
