At a Glance
- Tasks: Serve guests with a smile and ensure their dining experience is top-notch.
- Company: Join The Balmoral, a prestigious hotel in the heart of Edinburgh since 1902.
- Benefits: Enjoy flexible hours, competitive pay, and employee discounts at our luxury hotels.
- Why this job: Be part of a legendary team in a vibrant atmosphere that values your contributions.
- Qualifications: No prior experience needed; just bring your enthusiasm and a passion for service.
- Other info: Perfect for students looking for part-time work in a dynamic environment.
The predicted salary is between 20000 - 30000 Β£ per year.
Job Description
The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities
Rocco Forte Hotels is a collection of iconic hotels that respβ¦
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Floor Waiter employer: Balmoral Hotel
Contact Detail:
Balmoral Hotel Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Floor Waiter
β¨Tip Number 1
Familiarise yourself with The Balmoral's history and its unique features. Knowing about the hotel's iconic clock and its significance can help you stand out during conversations with the hiring team.
β¨Tip Number 2
Demonstrate your knowledge of fine dining service standards. As a Floor Waiter, showcasing your understanding of etiquette and customer service excellence will show that you're ready to provide an exceptional experience for guests.
β¨Tip Number 3
Network with current or former employees of Rocco Forte Hotels. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
β¨Tip Number 4
Prepare to discuss your previous experience in hospitality. Be ready to share specific examples of how you've handled challenging situations or provided outstanding service, as this will demonstrate your suitability for the role.
We think you need these skills to ace Floor Waiter
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities of a Floor Waiter at The Balmoral. Highlight any specific skills or experiences you have that align with these responsibilities.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use keywords from the job description to demonstrate that you are a good fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your desire to work at The Balmoral. Mention why you admire Rocco Forte Hotels and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at Balmoral Hotel
β¨Know the Hotel's History
Familiarise yourself with The Balmoral's rich history and its significance in Edinburgh. Being able to discuss the hotel's legacy and its iconic status will show your genuine interest in the role and the establishment.
β¨Demonstrate Excellent Customer Service Skills
As a Floor Waiter, customer service is key. Prepare examples of how you've provided exceptional service in previous roles. Highlight your ability to handle difficult situations with grace and ensure guest satisfaction.
β¨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the establishment but also reflects your understanding of the hospitality industry's standards.
β¨Prepare for Role-Play Scenarios
Be ready for potential role-play scenarios during the interview. Employers often want to see how you would interact with guests in real-life situations, so practice your responses to common dining scenarios.