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- Tasks: Become an IT Support Apprentice and gain hands-on experience in tech.
- Company: Partnership Education is dedicated to empowering future tech leaders.
- Benefits: Enjoy cutting-edge training, flexible hours, and a supportive learning environment.
- Why this job: Kickstart your tech career while developing essential skills and confidence.
- Qualifications: No prior experience needed; just a passion for technology and learning.
- Other info: Opportunity to work with industry professionals and enhance your CV.
IT Support Apprentice – Stripe OLT
Are you enthusiastic about IT and ready to take the first step into a rewarding tech career? Stripe OLT is offering an incredible opportunity for an IT Support Apprentice to join their growing team. You\’ll gain hands‑on experience working with servers, desktops, laptops, and cloud infrastructure, while developing your skills in a fast‑paced and friendly environment.
Stripe OLT is a leading provider of Managed IT Services and Cyber Security solutions, supporting a wide range of clients with cutting‑edge technology. Their dynamic and innovative approach makes them a great place to launch your IT career, with expert mentorship, structured training, and real opportunities to grow.
At Stripe OLT, people come first. That means investing in you, celebrating your successes, and supporting your learning every step of the way.
A Typical Day in the Job
- Helping to resolve support tickets related to servers, desktops, laptops, and upgrades.
- Responding to alerts for patching, backup, and device performance.
- Delivering proactive, scheduled IT tasks and maintenance.
- Managing and resolving tickets promptly and professionally.
- Learning from experienced IT engineers and gaining exposure to a variety of technologies.
- Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships.
Desired Qualities, Skills, and Knowledge
- A genuine passion for IT and a desire to pursue it as a long‑term career.
- A hard‑working attitude and willingness to learn new skills.
- Basic understanding of computer hardware and software.
- Good verbal and written communication skills.
- Ability to work independently and as part of a collaborative team.
- A Grade 5 / C in GCSE English and a Grade 4 / C in GCSE Maths is required for this role.
Salary, Hours & Benefits
- ÂŁ17,000 per annum.
- Monday to Friday, 37.5 hours per week.
- Performance‑related, discretionary end‑of‑year bonus.
- ÂŁ1,000 individual training budget.
- 25 days holiday per year, plus bank holidays.
- Buy and sell holiday scheme.
- Private healthcare package (after probation).
- Cycle to work scheme.
- Regular team socials and unlimited fruit, tea, and coffee in the office.
- Pension scheme with up to 11% employer contribution.
Your Training with Baltic Apprenticeships
This Level 3 apprenticeship provides everything you need to kickstart your career in IT. You\’ll learn about ticket management, troubleshooting, system patching, and more – all while gaining a nationally recognised qualification.
With a mix of real‑time lessons, flexible online modules, and support from expert trainers, you\’ll be set up for success in one of the most in‑demand industries.
How to Apply
To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an apprenticeship with Stripe OLT. If your application is successful, one of our recruitment consultants will be in touch to guide you through the next steps.
Eligibility Criteria
You must have the right to work in the UK and valid residency status to apply for this apprenticeship.
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IT Apprenticeship employer: Baltic Apprenticeships
Contact Detail:
Baltic Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprenticeship
✨Tip Number 1
Familiarise yourself with the AZ-900 Azure Fundamentals certification. Understanding the basics of Azure will not only help you in the role but also show us your commitment to learning and growing in the tech field.
✨Tip Number 2
Practice your communication skills by engaging in conversations about technology with friends or family. Being able to explain complex concepts in simple terms is crucial for an IT Support Apprentice, and it will impress us during any discussions.
✨Tip Number 3
Get hands-on experience with common IT support tools and software. Familiarity with these tools will give you a leg up and demonstrate your proactive approach to learning, which we highly value.
✨Tip Number 4
Network with current IT professionals or join online forums related to IT support. Building connections can provide insights into the industry and may even lead to valuable recommendations when you apply with us.
We think you need these skills to ace IT Apprenticeship
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the IT Apprenticeship. Understand the key responsibilities and required skills, such as knowledge of Azure Fundamentals and communication skills.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the apprenticeship. Emphasise any tech-related projects or coursework, and include soft skills like communication and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and eagerness to learn. Mention specific aspects of the apprenticeship that excite you and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Baltic Apprenticeships
✨Show Your Passion for Tech
Make sure to express your enthusiasm for technology during the interview. Share any personal projects or experiences that highlight your interest in IT, as this will demonstrate your commitment to the field.
✨Familiarise Yourself with Azure Fundamentals
Since the role involves mastering AZ-900 Azure Fundamentals, take some time to review the key concepts and terminology related to Azure. Being able to discuss these topics confidently will impress your interviewers.
✨Practice Confident Communication
Effective communication is crucial in IT support roles. Prepare by practising how you would explain technical concepts to someone without a tech background. This will showcase your ability to communicate clearly and effectively.
✨Demonstrate Your People Skills
IT support often requires strong interpersonal skills. Think of examples from your past experiences where you've successfully worked with others or resolved conflicts. Sharing these stories will highlight your ability to work well in a team.
