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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join a well-established company known for its supportive work culture.
- Benefits: Enjoy hybrid work, private healthcare, gym discounts, and generous holiday allowance.
- Why this job: Be part of a dynamic team that values your contributions and offers growth opportunities.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: This is a fixed-term contract with potential for future opportunities.
The predicted salary is between 24000 - 24000 £ per year.
Customer Service Advisor (Fixed Term Contract)
Location: Nottingham (hybrid work available)
Salary: £24,000 (pro rata) + £1,000 (Pro rata bonus)
Type: Fixed term contract (6-9 months)
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program
Established i…
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Customer Service Administrator employer: THE CHANNEL RECRUITER LTD
Contact Detail:
THE CHANNEL RECRUITER LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during any interviews or discussions.
✨Tip Number 2
Prepare to discuss specific examples of how you've handled customer queries in the past. We value real-life experiences, so think about situations where you went above and beyond for a customer.
✨Tip Number 3
Research common customer service scenarios and best practices. Being able to demonstrate your knowledge of effective customer service techniques can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the company culture, which can be incredibly beneficial during your application process.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to excel in this role.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing more context about your passion for customer service and why you want to work for this company. Mention any specific benefits or values of the company that resonate with you.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a customer service role.
How to prepare for a job interview at THE CHANNEL RECRUITER LTD
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Prepare for Common Questions
Anticipate common interview questions for a Customer Service Administrator role, such as how you handle difficult customers or your experience with customer service software. Practising your responses can help you feel more confident during the interview.
✨Showcase Your Communication Skills
As a Customer Service Administrator, strong communication skills are essential. Be sure to demonstrate your ability to communicate clearly and effectively throughout the interview. Use examples from your past experiences to illustrate your points.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask insightful questions about the role and the company culture. This not only shows your interest but also helps you determine if the company is the right fit for you.
