Customer Representative

Customer Representative

Peterborough Full-Time No home office possible
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At a Glance

  • Tasks: Engage with customers and manage home collected consumer credit.
  • Company: Join a dynamic team focused on customer satisfaction and financial solutions.
  • Benefits: Enjoy flexible hours, competitive pay, and performance bonuses.
  • Why this job: Perfect for those who love people and want to make a difference in their community.
  • Qualifications: No experience needed; just bring your enthusiasm and people skills!
  • Other info: Field-based role in Peterborough with a supportive work environment.

Customer Representative

  • Permanent flexible hours
  • Pay: £14.50 per hour with additional performance related bonuses
  • Hours: 25 hours per week
  • Location: Peterborough (Field Based)

Permanent employedfield-based role managing a Home Collected consumer credit. Mutual are looking for candidates with good people skills who are hardworking, proactive and self-motivated. No previous experience required, must be a…

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Customer Representative employer: Mutual Clothing & Supply Company Ltd

At Mutual, we pride ourselves on being an excellent employer, offering a supportive work culture that values flexibility and personal growth. Our field-based Customer Representative role in Peterborough not only provides competitive pay and performance-related bonuses but also fosters a collaborative environment where employees can thrive and develop their skills. Join us to be part of a team that prioritises your well-being and career advancement.
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Contact Detail:

Mutual Clothing & Supply Company Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Representative

✨Tip Number 1

Showcase your people skills during the interview. Think of examples where you've successfully interacted with others, whether in a work setting or in your personal life. This will demonstrate your ability to connect with customers.

✨Tip Number 2

Research the company and its values. Understanding what Mutual stands for will help you align your answers with their expectations and show that you're genuinely interested in the role.

✨Tip Number 3

Prepare to discuss how you handle challenges. As a Customer Representative, you'll face various situations, so think of times when you've been proactive and self-motivated to solve problems.

✨Tip Number 4

Practice your communication skills. Since this role involves managing consumer credit, being clear and concise in your explanations will be crucial. Consider doing mock interviews with friends or family to refine your approach.

We think you need these skills to ace Customer Representative

Excellent Communication Skills
Interpersonal Skills
Customer Service Orientation
Problem-Solving Skills
Self-Motivation
Proactivity
Time Management
Adaptability
Conflict Resolution
Empathy
Attention to Detail
Teamwork
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what a Customer Representative does. Focus on the skills required, such as good people skills and being proactive, and think about how your experiences align with these.

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the job requirements. Even if you don't have direct experience, showcase transferable skills like communication, teamwork, and problem-solving.

Craft a Compelling Cover Letter: Write a cover letter that explains why you're interested in the role and how your skills make you a great fit. Use specific examples to demonstrate your people skills and motivation.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Mutual Clothing & Supply Company Ltd

✨Showcase Your People Skills

As a Customer Representative, your ability to connect with people is crucial. Be prepared to share examples of how you've successfully interacted with customers or resolved conflicts in the past, even if it's from previous roles or experiences.

✨Demonstrate Proactivity

Employers are looking for self-motivated individuals. During the interview, highlight instances where you took the initiative to solve a problem or improve a process. This will show that you're not just waiting for instructions but are eager to contribute.

✨Research the Company

Familiarise yourself with the company’s values and mission. Understanding what they stand for will help you align your answers with their expectations and demonstrate your genuine interest in the role.

✨Prepare Questions

At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the role, team dynamics, or company culture. This shows that you're engaged and serious about the opportunity.

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