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- Tasks: Manage front desk duties and assist with animal care tasks.
- Company: Join a friendly, close-knit veterinary team dedicated to outstanding client and patient care.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and discounts on pet care.
- Why this job: Be part of a supportive team that values wellbeing and community charity work.
- Qualifications: Strong customer service skills; veterinary experience preferred but training provided.
- Other info: Full-time role with no weekends or out-of-hours shifts!
The predicted salary is between 20000 - 30000 £ per year.
Veterinary Receptionist/Animal Care Assistant
We are excited to offer a fantastic opportunity for a receptionist to join our passionate and dedicated team. As our practice experiences a dynamic period of growth, you\’ll not only manage front desk responsibilities but also have the chance to assist as a veterinary care assistant from time to time.
To predominantly be part of our wonderful front-of-house team, the role will also include some ad-hoc animal care duties, supporting our clinical team with patient care, cleaning, ordering, and lab work.
Join a team you are proud to be a part of
We are a friendly close-knit team who work as one, always supportive and encouraging one another. We pride ourselves on outstanding client and patient care. The successful person will work alongside 2 RVNs, 4 receptionists, an animal care assistant, Practice Manager and cleaner. The team is very close, and we enjoy creating a positive friendly working environment. As a practice we support many charities in the local area, such as Merrylegs, RSPCA and Cats protection.
The perfect fit
- Strong customer service and communication skills are essential.
- Ability to multitask efficiently.
- Good administration and IT skills for managing reception duties and in-house IT queries.
- Confidence in animal handling and maintaining client records.
- Veterinary experience is preferred; however, full training will be provided.
Working pattern
This is a full-time role working between 7:45 am – 7 pm Monday-Friday, with no weekends or OOH shifts!
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits – reward gateway giving discounts and cashback with 100\’s of retailers
- Discounted staff pet care
Amical Veterinary Centre, March
Amical Veterinary Centre , 90 High Street , March, PE15 9LQ, United Kingdom
#J-18808-Ljbffr
Veterinary Receptionist/Animal Care Assistant employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist/Animal Care Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of a Veterinary Receptionist and Animal Care Assistant. Understanding the balance between front desk responsibilities and animal care tasks will help you demonstrate your enthusiasm and readiness for the role during any informal conversations or networking opportunities.
✨Tip Number 2
Engage with the local veterinary community and volunteer at animal shelters or clinics. This not only builds your experience but also shows your commitment to animal welfare, which aligns with the values of our practice and can make you stand out as a candidate.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Since strong communication is essential for this role, think of examples from your past experiences where you successfully managed client interactions, especially in stressful situations.
✨Tip Number 4
Research our practice and the charities we support. Being knowledgeable about our team and our community involvement will not only impress us but also show that you are genuinely interested in being part of our close-knit environment.
We think you need these skills to ace Veterinary Receptionist/Animal Care Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Veterinary Receptionist/Animal Care Assistant position. Tailor your application to highlight relevant skills and experiences that match what the practice is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for animal care and customer service. Mention specific experiences that demonstrate your ability to multitask, communicate effectively, and handle animals confidently. Show enthusiasm for joining a supportive team.
Highlight Relevant Experience: In your CV, emphasise any previous experience in veterinary settings or customer service roles. Include details about your administrative skills and any IT proficiency that would be beneficial for managing reception duties.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a front-of-house role.
How to prepare for a job interview at VC Evidensia UK
✨Show Your Passion for Animal Care
Make sure to express your genuine love for animals during the interview. Share any relevant experiences you have with pets or in animal care, as this will resonate well with the team who values outstanding patient care.
✨Demonstrate Strong Communication Skills
As a Veterinary Receptionist, you'll need to communicate effectively with both clients and the clinical team. Prepare examples of how you've successfully handled customer interactions in the past, showcasing your ability to multitask and remain calm under pressure.
✨Familiarise Yourself with the Practice
Research the veterinary practice and its values before the interview. Understanding their commitment to community support and charity work can help you align your answers with their mission, showing that you're a great cultural fit.
✨Prepare for Practical Scenarios
Be ready to discuss how you would handle specific situations that may arise at the front desk or during animal care duties. Think about scenarios involving difficult clients or emergency situations, and how you would approach them with professionalism and empathy.
