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- Tasks: Support the Care Group Management Team with administrative duties and appointment tracking.
- Company: Join Walsall Healthcare NHS Trust, a leading healthcare provider dedicated to quality patient care.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a real impact in healthcare while gaining valuable experience in a dynamic team.
- Qualifications: No specific qualifications required; just a passion for helping others and strong organisational skills.
- Other info: This role is perfect for those looking to kickstart their career in healthcare.
The predicted salary is between 36000 - 60000 £ per year.
The post holder will be required to undertake a wide range of administrative duties, providing support to the Care Group Operational Management Team within the Division of Surgery to achieve their quality, activity, productivity and financial targets.
The role will involve responsibility for ensuring that outpatient clinics for registrars and clinical fellows are built in line with approved medical staffing rotas in a timely fashion.
Providing support to the Care Groups, tracking and allocating appointments for patients where it is identified that there is insufficient capacity to accommodate within the clinically determined timeframe, i.e. fast track, urgent \’fully booked\’ and ward discharge appointments. To manage capacity and demand effectively via a spreadsheet/rota coordination. Liaising with nursing staff and management to ensure the setting up of waiting list initiative clinics, ensuring that there is adequate staff cover and that the clinics are fully utilised.
• Set up registrar and clinical fellow outpatient clinics, after rotas are confirmed by medical staffing. NB: registrar and clinical fellow clinics with
This advert closes on Friday 25 Jul 2025 #J-18808-Ljbffr
Care Group Support Assistant – MSK | Walsall Healthcare NHS Trust employer: Walsall Healthcare NHS Trust
Contact Detail:
Walsall Healthcare NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Group Support Assistant – MSK | Walsall Healthcare NHS Trust
✨Tip Number 1
Familiarise yourself with the specific administrative processes used in healthcare settings, particularly those related to outpatient clinics. Understanding how to manage rotas and appointments will give you a significant edge.
✨Tip Number 2
Network with current or former employees of Walsall Healthcare NHS Trust. They can provide insights into the organisational culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Brush up on your spreadsheet skills, as managing capacity and demand effectively will be a key part of the role. Being able to demonstrate proficiency in this area can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss scenarios where you've successfully managed competing priorities or tight deadlines. This role requires excellent organisational skills, so showcasing your experience in this area will be crucial.
We think you need these skills to ace Care Group Support Assistant – MSK | Walsall Healthcare NHS Trust
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and requirements of the Care Group Support Assistant position. Highlight key skills such as administrative duties, capacity management, and liaising with staff.
Tailor Your CV: Customise your CV to reflect relevant experience in administrative roles, particularly in healthcare settings. Emphasise any experience you have with managing appointments, working with medical staff, or using spreadsheets for coordination.
Craft a Strong Cover Letter: Write a cover letter that addresses why you are a good fit for this role. Mention your organisational skills, ability to manage capacity and demand, and any previous experience in similar positions. Make sure to express your enthusiasm for supporting the Care Group Operational Management Team.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the administrative duties required in this role.
How to prepare for a job interview at Walsall Healthcare NHS Trust
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Care Group Support Assistant. Familiarise yourself with terms like 'capacity management' and 'appointment tracking', as these will likely come up during the interview.
✨Showcase Your Organisational Skills
Since the role involves managing schedules and appointments, be prepared to discuss your organisational skills. Share examples from previous experiences where you successfully managed multiple tasks or coordinated schedules effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations, such as dealing with overbooked clinics or coordinating with nursing staff. Think through potential challenges and how you would resolve them.
✨Demonstrate Teamwork
The position requires liaising with various teams, so be ready to talk about your experience working in a team environment. Highlight instances where you collaborated with others to achieve common goals, especially in a healthcare setting.
