At a Glance
- Tasks: Keep Eldon Square sparkling clean by managing waste and cleaning spills daily.
- Company: Join the vibrant team at Eldon Square Shopping Centre in Newcastle.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for on-site training.
- Why this job: Be part of a dynamic environment while making a positive impact on visitors' experiences.
- Qualifications: Experience in cleaning services and a good customer service attitude are essential.
- Other info: Work 40 hours per week with a rolling schedule, including weekends.
Purpose of the Role
To ensure the centre is maintained in such a way that all rubbish is removed regularly and that the centre is machine cleaned daily, including cleaning all internal and external low level glass. To ensure that any food or liquid spillages are attended to and cleaned, as soon as possible.
Key Responsibilities
- Refuse collection from waste bins.
- Removal of all food and liquid spillages.
- Cleaning toilets.
- Removal of black marks from tiled areas.
- Dust control mopping.
- Removal of dust and debris by suction cleaning.
- Machine stripping and scrubbing.
- Machine scrubbing of tiled areas.
- Be aware of site specific duties.
Skills, Knowledge and Experience
Candidates will be required to demonstrate the following:
Essential
- Experience in the provision of cleaning services in a busy environment visited by members of the public.
- Able to demonstrate a good level of customer service.
- Basic Knowledge of H&S legislation.
- Ability to work on own initiative and deal with demanding situations.
- Honest and reliable work ethic.
- Well presented.
- Good interpersonal and communication skills.
- Able to work in both/internal and external environments.
- Willingness to partake in further on-site training.
Desirable
- Flexible working approach to work patterns.
- Body fluids trained.
Working Hours -07:00 – 2200 ( 40 hours PW ) rolling 5 on 3 off, 07:00-16:00, 3 off, 13:00-22:00 incl weekends
Salary -£12.51 Per hour
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Please see our Benefits Booklet for more information.
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Cleaning Operative - Eldon Square Shopping Centre, Newcastle Operations · Eldon Square employer: Savills Company
Contact Detail:
Savills Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operative - Eldon Square Shopping Centre, Newcastle Operations · Eldon Square
✨Tip Number 1
Familiarise yourself with the Eldon Square Shopping Centre layout and its specific cleaning requirements. Knowing the areas that require more attention or have higher foot traffic can help you demonstrate your proactive approach during the interview.
✨Tip Number 2
Highlight any previous experience in busy public environments, especially in cleaning roles. Be ready to share specific examples of how you handled challenging situations or maintained high standards of cleanliness under pressure.
✨Tip Number 3
Showcase your customer service skills by preparing to discuss how you interact with the public while performing your duties. Being able to communicate effectively and handle inquiries or complaints can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours, as the role requires a rolling shift pattern. Emphasising your willingness to adapt to different schedules can demonstrate your commitment to the job.
We think you need these skills to ace Cleaning Operative - Eldon Square Shopping Centre, Newcastle Operations · Eldon Square
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning services, especially in busy environments. Emphasise any customer service skills and your ability to work independently.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Mention your experience with cleaning tasks, handling spillages, and your knowledge of health and safety legislation.
Showcase Your Skills: In your application, clearly demonstrate your interpersonal and communication skills. Provide examples of how you've dealt with demanding situations in the past, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is important for a cleaning operative.
How to prepare for a job interview at Savills Company
✨Show Your Cleaning Experience
Be ready to discuss your previous experience in cleaning services, especially in busy environments. Highlight specific tasks you've handled and how you managed them effectively.
✨Demonstrate Customer Service Skills
Since this role involves interaction with the public, be prepared to share examples of how you've provided excellent customer service in past roles. This will show that you understand the importance of maintaining a pleasant environment for visitors.
✨Know Health & Safety Legislation
Brush up on basic health and safety legislation related to cleaning. Being knowledgeable about these regulations will demonstrate your commitment to safety and professionalism in the workplace.
✨Exhibit Flexibility and Initiative
The job requires a flexible working approach, so be ready to discuss your availability and willingness to adapt to different shifts. Also, share instances where you've taken the initiative to solve problems or improve processes in your previous roles.