Ops Workforce Management Intern

Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”.

With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn.

Job Summary:

The Workforce Management Intern will support the Workforce Management team in planning, analyzing, and optimizing staffing resources to ensure operational efficiency. This internship provides hands-on exposure to forecasting, scheduling, real-time management, and performance analytics within a dynamic and fast-paced environment.

Key Responsibilities:

• Assist in collecting and analyzing data related to staffing.

• Support the development and maintenance of schedules.

• Help monitor real-time staffing levels and performance metrics.

• Participate in generating daily, weekly, and monthly workforce reports.

• Assist with data entry, dashboard maintenance, and Workforce management tools.

• Learn and contribute to workforce forecasting and capacity planning initiatives.

• Collaborate with field, HR and finance to support workforce optimization.

• Attend team meetings and contribute ideas for improving workforce processes.

Learning Outcomes:

• Gain hands-on experience with Microsoft Suite and WFM tools (SAPHR and Workforce).

• Understand key workforce management concepts such as coverage.

• Develop analytical, problem-solving, and reporting skills.

Qualifications:

• Pursuing a degree in Business, Operations Management, Statistics or a related field.

• Strong analytical and organizational skills.

• Proficient in Microsoft Excel.

• Interest in data analysis, operations, and planning.

• Excellent communication and collaboration skills.

• Ability to work independently and as part of a team