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For Companies At a Glance
- Tasks: Support clients in recovery, manage daily living skills, and assist with assessments.
- Company: Join the UK's leading Alcohol & Drug Rehab provider dedicated to effective treatment.
- Benefits: Enjoy discounts, wellness programmes, free training, generous holidays, and birthday off!
- Why this job: Make a real difference in people's lives while growing your skills in a supportive environment.
- Qualifications: NVQ Level 2 in Health and Social Care preferred; strong communication and organisational skills required.
- Other info: Flexible shifts on a rolling rota; inclusive recruitment process for all applicants.
Support Worker (Bank)
£12.21 per hour
Zero Hours Contract
Linwood House, Barnsley, S71
Do you have a passion to help people?
Come and work for The UK\’s leading Alcohol & Drug Rehab provider. As a Support Worker (Bank), at our centre in Barnsley, the benefits are endless.
- You will have endless job satisfaction, and make a difference to people\’s lives
- You can be a support system for others, and your presence will have a huge impact
If you\’re looking for a new, exciting role, why not apply to join us? We pride ourselves on having a great team of dedicated addiction specialists, and provide a safe place to heal and feel secure with the best possible care and treatment.
The benefits of being a Support Worker (Bank) in the team:
- Supportive PDP
- Training and development opportunities
- On-site parking
- Blue Light Card- discounts at thousands of retailers
- Employee of the month vouchers (Delegating up to £100 per month)
- Wellness programme (24/7 BUPA counselling support)
- Mental Health First Aiders
- We host employee appreciation days
Main duties of the Support Worker (Bank):
- Provide advice, information and support to clients including referral to aftercare services that focus on maintaining an abstinent lifestyle.
- Work with clients to produce appropriate and achievable recovery plans to help them address their identified needs.
- Ensure clients observe the programme\’s rules and support the manager in investigating and taking action where these may have been breached including substance testing.
- Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records.
- Assist in the day-to-day operation of services by working with clients, enabling them to cope with practical aspects of daily living (life skills, benefits, housing).
- Ensure residents attend external appointments in line with their care plan by supporting them to access transport or accompanying them if necessary.
- Oversee and or conduct effective intake, assessment and discharge interventions.
- Assist the therapeutic team to carry out accurate, complete and timely risk management planning and reviews in conjunction with external third parties where appropriate.
- Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice and the company\’s QA strategy, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations.
- Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion.
- Assist in the transfer of individuals between agencies and services.
Essential criteria:
- NVQ Level 2 qualification in Health and Social Care or equivalent.
- Good organisational skills and time management skills.
- Good verbal and written communication skills at all levels.
- Ability to work on own initiative and as part of a team.
- Competent within the demands of the role in Word, Outlook and Excel
- Ability to undertake lone-working safely and effectively.
- Ability to negotiate and influence effectively in terms of professional boundaries.
- Ability to develop and review risk management plans.
- Ability to express empathy and a non-judgemental attitude with a calm, caring approach.
- Capacity to handle intensive and pressurised situations.
- Strong customer service skills.
Recruitment Process:
- You will be called for a screening where our talent acquisition specialist can ask you questions around your work experiences
- If you are successful with the above, you will be asked to attend an interview on site
- UKAT is disability confident, providing an inclusive and accessible recruitment process.
Support Worker employer: UK Addiction Treatment Centres
Contact Detail:
UK Addiction Treatment Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals dealing with addiction and mental health issues. This knowledge will not only help you in interviews but also demonstrate your genuine passion for helping others.
✨Tip Number 2
Network with professionals in the field of addiction recovery. Attend local workshops or seminars to meet people who work in similar roles, as they can provide valuable insights and potentially refer you to job openings.
✨Tip Number 3
Prepare for your interview by practising common questions related to support work. Think about scenarios where you've demonstrated empathy, problem-solving, and teamwork, as these are crucial skills for a Support Worker.
✨Tip Number 4
Showcase your commitment to ongoing professional development. Mention any relevant training or certifications you have, and express your eagerness to participate in the free training opportunities offered by us at StudySmarter.
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Support Worker. Tailor your application to highlight relevant experiences and skills that align with the role.
Craft a Personal Statement: Write a compelling personal statement that reflects your passion for helping others, particularly in the context of addiction and mental health. Use specific examples from your past experiences to demonstrate your suitability for the position.
Highlight Relevant Qualifications: If you have an NVQ Level 2 in Health and Social Care or equivalent, make sure to mention it prominently in your CV. Also, include any other relevant training or certifications that could strengthen your application.
Proofread Your Application: Before submitting your application, carefully proofread your CV and personal statement for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at UK Addiction Treatment Centres
✨Show Your Passion for Helping Others
As a Support Worker, your passion for helping people is crucial. Be prepared to share specific examples of how you've made a positive impact in someone's life, especially in challenging situations.
✨Demonstrate Your Communication Skills
Clear verbal and written communication is key in this role. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you would handle difficult conversations with clients.
✨Highlight Your Organisational Skills
The job requires strong organisational and time management skills. Prepare to discuss how you prioritise tasks and manage your time effectively, especially when dealing with multiple clients or responsibilities.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle high-pressure situations. Think about past experiences where you successfully managed crises or supported clients through tough times, and be ready to share those stories.
