Deputy General Manager

Deputy General Manager – Boutique Hotel Opening, West London Salary: Negotiable Location: West LondonWe’re looking for an experienced and passionate Deputy General Manager to join the opening team of a brand-new independent boutique hotel in the heart of West London. This is an exciting opportunity to help shape the guest experience from day one and play a key role in bringing a fresh, design-led hospitality concept to life.As Deputy General Manager, you’ll work closely with the General Manager to oversee all day-to-day operations, ensuring exceptional service standards and smooth delivery across rooms, F&B, and guest relations. You’ll be a hands-on leader who thrives in a fast-paced, start-up environment and takes pride in creating memorable stays for every guest.Responsibilities:Support the General Manager in all aspects of hotel operations and pre-opening setup.Lead, motivate and develop the team to deliver outstanding guest service.Maintain high standards of presentation, cleanliness, and compliance across departments.Assist with budgeting, forecasting, and financial performance monitoring.Help drive occupancy, revenue, and guest satisfaction targets.Ensure all health, safety, and licensing requirements are met.Step into the General Manager role in their absence.Requirements:Proven experience as an Assistant or Deputy General Manager (or senior departmental manager) in a hotel or luxury hospitality environment.Strong leadership, communication, and problem-solving skills.A proactive, can-do attitude and passion for boutique hospitality.Knowledge of West London’s hospitality scene is a plus.Flexible and adaptable to the needs of a new opening.