Deputy Manager

Deputy Manager

Belfast Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to create an amazing shopping experience for fashion lovers.
  • Company: Join New Look, a feel-good fashion brand with over 55 years of style innovation.
  • Benefits: Enjoy 40% staff discount, exclusive perks, and a supportive work environment.
  • Why this job: Be part of a vibrant culture that values individuality and teamwork while making fashion fun.
  • Qualifications: Previous large store management experience and a passion for fashion are essential.
  • Other info: Flexible working patterns available; we celebrate diversity and inclusion.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.

From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.

Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.

It's a busy and exciting time for the brand and we’re on the hunt for a Deputy Manager to join our growing Belfast Victoria Square team.

The Store:

As our Belfast Victoria Square Deputy Manager you will lead and inspire a large team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing expectational customer service to our customers. Our store is a destination for trendsetters seeking the latest fashion must-haves.

The Role:

In your shopping centre store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!

You will be fully accountable for the your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!

About you:

  • You have previous large store management experience
  • You have a track record of effectively leading and managing a team
  • You identify yourself as a New Look brand adorer
  • You have a history of delivering and exceeding KPI’s and key objectives
  • Commercial acumen
  • Good understand of P and L and compliance reporting
  • Excellent communication and interpersonal skills.

Why New Look?

The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks …

Being part of the New Look Team means you get access to a great range of benefits & perks …

👗 You’ll *love* our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!

🛍 Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.

💰 Plan for you retirement while you work with our contributory private pension scheme.

💰 We’re all about celebrating our success, so we have a performance-related retail management bonus scheme.

🧸 Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.

🚲 Do your bit for the environment and save money with our Cycle2Work scheme.

👩‍👩‍👧‍👦 All employees are covered by our life assurance policy from day one.

❤ We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust

Please note – these benefits and perks are non-contractual and may be changed from time to time.

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.

Deputy Manager employer: New Look

At New Look, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and teamwork. As a Deputy Manager in our Belfast Victoria Square store, you'll enjoy generous benefits such as a 40% staff discount, access to exclusive discounts, and a commitment to your professional development through tailored training opportunities. Join us in creating a customer-obsessed atmosphere where you can thrive, have fun, and make a meaningful impact in the fashion retail industry.
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Contact Detail:

New Look Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Manager

✨Tip Number 1

Familiarise yourself with New Look's brand values and culture. Understanding their commitment to being customer-obsessed and playing to win will help you align your approach during interviews and discussions.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you exceeded KPIs or improved team performance, as this will resonate well with the hiring managers.

✨Tip Number 3

Research the latest fashion trends and how they relate to New Look's offerings. Being knowledgeable about current styles will demonstrate your passion for the brand and your ability to connect with customers.

✨Tip Number 4

Network with current or former employees of New Look if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Deputy Manager position.

We think you need these skills to ace Deputy Manager

Team Leadership
Customer Service Excellence
Commercial Acumen
Performance Management
Sales Strategy Development
Interpersonal Skills
Communication Skills
KPI Analysis
Visual Merchandising
Conflict Resolution
Training and Development
Problem-Solving Skills
Adaptability
Time Management

Some tips for your application 🫡

Understand the Brand: Familiarise yourself with New Look's values and mission. Highlight how your personal values align with theirs, especially their focus on being customer-obsessed and playing to win.

Tailor Your CV: Make sure your CV reflects your previous large store management experience and your track record in leading teams. Use specific examples that demonstrate your commercial acumen and ability to exceed KPIs.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of the retail environment. Mention your leadership style and how you plan to create a customer-obsessed atmosphere in the store.

Follow Application Guidelines: Ensure your CV is in a simple format, like Microsoft Word, as specified in the job description. Double-check for any additional documents required and make sure everything is submitted correctly through our website.

How to prepare for a job interview at New Look

✨Show Your Passion for Fashion

As a Deputy Manager at New Look, it's essential to demonstrate your love for fashion. Be prepared to discuss your favourite trends and how you can inspire customers to express their individuality through style.

✨Highlight Your Leadership Skills

Since the role involves leading a large team, share specific examples of how you've successfully managed and motivated teams in the past. Discuss your approach to fostering collaboration and creating a positive work environment.

✨Understand the Brand Values

Familiarise yourself with New Look's core values: playing to win, being customer-obsessed, and working as one. Be ready to explain how these values resonate with you and how you would embody them in your role.

✨Prepare for KPI Discussions

The interview may involve discussions about key performance indicators (KPIs). Brush up on your understanding of commercial acumen, P&L, and compliance reporting, and be ready to share how you've previously exceeded KPIs in your management roles.

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