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- Tasks: Join our team as a Medical Secretary, supporting the Community Paediatric Administration Service.
- Company: Birmingham Community Healthcare NHS Foundation Trust provides diverse healthcare services across Birmingham and the West Midlands.
- Benefits: Enjoy part-time hours, a supportive team environment, and opportunities for personal development.
- Why this job: Make a real impact in children's healthcare while developing your skills in a dynamic setting.
- Qualifications: Experience in audio typing, medical terminology, and patient administration systems is essential.
- Other info: This role offers flexible working patterns and a chance to be part of a dedicated healthcare team.
The predicted salary is between 22000 - 30000 £ per year.
Overview
An opportunity has arisen for a Support Medical Secretary to join the Community Paediatric Service of the Children and Families Division. This fixed-term, part-time role is based at Bacchus Road, Birmingham, B18 4QY. The post is 16 hours per week, preferably across 3 days.
This role requires the ability to work on your own initiative while being committed to teamwork. It also requires good communication skills and the ability to manage the demands of working in a busy environment.
Responsibilities
- Provide a comprehensive secretarial and administrative service for Community Paediatric clinics for a team of Community Paediatric Doctors.
- Audio typing and handling telephone calls; liaise closely with Doctors and Administrative colleagues.
- Organise correspondence around clinic appointments; type confidential, complex and often sensitive clinical reports.
- Work under pressure, prioritise workload, and handle confidential and sensitive issues professionally.
- Typing of clinical correspondence relating to community-based clinics and general administrative duties as a Supporting Secretary (16 hours per week).
Requirements/Qualifications
- Ability to work on own initiative and as part of a team.
- Good communication skills and the ability to work in a busy environment.
- Proficiency in audio typing and handling confidential and sensitive information.
- Ability to prioritise workload and manage competing demands with professionalism.
- Typing of confidential, complex clinical reports and correspondence related to Community Paediatric clinics.
About BCHC
BCHC has more than 5,000 staff across Birmingham and the West Midlands, delivering over 100 clinical services in homes, health centres, clinics and inpatient facilities. The organisation provides services for children, young people and families as well as adults and community services, including two community hospitals, services for people with learning disabilities, the West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. BCHC is committed to integrated, personalised care rooted in local communities and aims to deliver outstanding, integrated care as part of the NHS in the West Midlands.
How to Apply / Important Information
- Please check your Trac account regularly, as this is how we will communicate with you during shortlisting and selection.
- Ensure all sections of the application form are completed fully and provide full details of referees, including business email address, telephone contact details and postal address.
For further details on the main responsibilities, please see the attached job description and person specification.
This advert closes on Thursday 25 Sep 2025.
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Band 3 Supporting Medical Secretary | Birmingham Community Healthcare NHS Foundation Trust employer: Birmingham Community Healthcare NHS Foundation Trust
Contact Detail:
Birmingham Community Healthcare NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 3 Supporting Medical Secretary | Birmingham Community Healthcare NHS Foundation Trust
✨Tip Number 1
Familiarise yourself with medical terminology and patient administration systems like Rio. This knowledge will not only help you in the role but also demonstrate your commitment to understanding the field during any interviews.
✨Tip Number 2
Practice your audio typing skills to ensure you can transcribe accurately and efficiently. Being able to showcase your speed and accuracy in this area can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Birmingham Community Healthcare NHS Foundation Trust. They can provide insights into the team culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare for potential scenario-based questions in interviews by thinking about how you would handle various situations, such as managing confidential information or prioritising tasks under pressure. This will show your problem-solving skills and readiness for the role.
We think you need these skills to ace Band 3 Supporting Medical Secretary | Birmingham Community Healthcare NHS Foundation Trust
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, particularly in medical administration, audio typing, and familiarity with medical terminology. Use specific examples that demonstrate your organisational skills and ability to work under pressure.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention how your skills align with the job requirements, such as your ability to manage confidential information and your experience in a busy environment.
Highlight Communication Skills: Since the role requires good communication skills, provide examples in your application of how you've effectively communicated with team members, patients, or other stakeholders in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Birmingham Community Healthcare NHS Foundation Trust
✨Showcase Your Organisational Skills
As a Medical Secretary, you'll need to demonstrate your ability to prioritise and organise tasks effectively. Prepare examples from your past experiences where you successfully managed multiple responsibilities or tight deadlines.
✨Familiarise Yourself with Medical Terminology
Understanding medical terminology is crucial for this role. Brush up on relevant terms and phrases that may come up during the interview, as this will show your commitment and readiness for the position.
✨Demonstrate Communication Skills
Effective communication is key in this role. Be prepared to discuss how you've handled difficult conversations or resolved conflicts in previous positions, especially in a healthcare setting.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle sensitive situations or high-pressure environments. Think of scenarios where you had to maintain confidentiality or manage a challenging workload, and be ready to share those experiences.
