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- Tasks: Manage diverse claims, provide expert advice, and mentor junior team members.
- Company: Join a leading commercial insurance broker with a high-performing Corporate Liability team.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional development.
- Why this job: Make a real impact on clients while working in a supportive and collaborative environment.
- Qualifications: Experience in commercial insurance claims and strong communication skills are essential.
- Other info: CII qualifications are desirable but not mandatory.
The predicted salary is between 34000 - 45000 £ per year.
Claims Executive – Marine
£35,000 – £40,000 | Colchester, Hybrid | Permanent
An exciting opportunity has arisen for an experienced Claims Executive to join a leading and well-established insurance brokerage based in Colchester. This is a full-time, permanent role within a supportive and professional team environment, offering hybrid working and genuine scope for career development.
About the Role
As a Claims Executive, you’ll play a key role in delivering an efficient, high-quality claims service to a portfolio of corporate and commercial clients, with a particular focus on Marine and Goods in Transit claims.
Key Responsibilities
- Manage claims of varying complexity from start to finish, including large or contentious cases
- Provide specialist advice and assistance on marine and transit losses
- Liaise with insurers, brokers, clients, and third parties to ensure swift, fair settlements
- Analyse claims data, identify trends, and support continuous improvement in processes
- Support and mentor junior members of the claims team
- Maintain accurate documentation and reporting in line with company and regulatory standards
- Visit clients where necessary to assess losses and strengthen relationships
About You
- Experience within a brokerage or insurance environment, handling corporate/commercial claims
- A strong understanding of Marine or Goods in Transit claims
- Excellent communication, negotiation, and relationship management skills
- Strong attention to detail, with the ability to prioritise and work to tight deadlines
- A customer-focused and collaborative approach
- Proficiency in Microsoft Office (particularly Excel)
What’s on Offer
- Competitive salary up to £40,000
- Hybrid working – typically 2 to 3 days in the Colchester office
- Monday to Friday, 9am – 5pm schedule
- Supportive, collaborative culture within a respected insurance group
- Excellent opportunities for long-term progression
Claims Executive employer: Insight Select
Contact Detail:
Insight Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Executive
✨Tip Number 1
Familiarise yourself with the latest trends in commercial insurance claims, especially in areas like EL, PL, motor, and property. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the insurance industry, particularly those who work in claims handling. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed complex claims in the past. Highlight your negotiation skills and any instances where you've provided exceptional client service, as these are key aspects of the Claims Executive role.
✨Tip Number 4
Showcase your ability to mentor and support junior team members. Be ready to share experiences where you've contributed to team excellence, as this aligns with the collaborative culture we value at StudySmarter.
We think you need these skills to ace Claims Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial insurance claims, particularly in EL, PL, motor, and property. Use specific examples to demonstrate your skills in managing complex cases and client communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience in a brokerage environment and how it has prepared you for this position. Be sure to express your enthusiasm for mentoring junior team members.
Highlight Key Skills: In your application, emphasise your negotiation skills and ability to manage sensitive cases. Provide examples of how you've built strong relationships with clients and insurers, as this is crucial for the Claims Executive role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is essential in the claims handling process.
How to prepare for a job interview at Insight Select
✨Showcase Your Claims Experience
Be prepared to discuss your previous experience in handling commercial insurance claims, particularly in areas like EL, PL, motor, and property. Highlight specific cases where you successfully managed complex claims and the outcomes you achieved.
✨Demonstrate Client Communication Skills
Since this role involves advising clients and building relationships, practice articulating how you've effectively communicated with clients in the past. Share examples of how you handled negotiations or resolved disputes to showcase your strong interpersonal skills.
✨Prepare for Technical Questions
Expect questions that test your technical knowledge of the claims process. Brush up on key concepts related to claims investigation, negotiation strategies, and settlement processes to demonstrate your expertise and confidence.
✨Emphasise Team Collaboration
This position requires a supportive approach to teamwork. Be ready to discuss how you've mentored junior team members or contributed to team success in previous roles. Highlight your ability to work collaboratively and drive excellence within a team.
