VP of Operations - The Hoxton
VP of Operations - The Hoxton

VP of Operations - The Hoxton

London Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead hotel operations across the UK and Europe, ensuring quality and financial performance.
  • Company: Join The Hoxton, part of the innovative Ennismore family, focused on creating unique hospitality experiences.
  • Benefits: Enjoy great discounts, a competitive package, and opportunities for personal development.
  • Why this job: Be part of a creative team that values individuality and supports each other while having fun.
  • Qualifications: 5+ years in hotel management with strong leadership and analytical skills; thrive in dynamic environments.
  • Other info: No corporate clones here; bring your authentic self and help shape our future!

The predicted salary is between 72000 - 108000 £ per year.

Company Description We are currently looking for a VP of Operations to join the team. This role will be responsible for overseeing some of our Hoxton portfolio within the UK and Europe. We’re growing quickly and have ambitious plans for our future, so we need someone who will support our EVP of Operations – The Hoxton, to lead our hotel operations to ensure our strategic goals and the direction of the company are met from quality and service standards, our people, to maintaining the financial performance of our operations, as we continue to expand. Job Description What you\’ll do… Provide expertise and guidance to our GMs and hotel leadership teams. Work closely and collaboratively with our GMs and their leadership teams to ensure they are aligned on company goals and objectives, through setting, monitoring data and analysing key KPIs, ensuring clear accountability and ownership. Work closely and collaboratively with our GMs and their leadership teams to develop annual budgets to accurately forecast financial performance and to deliver financial results in accordance with those budgets. Identify and drive growth opportunities with hotel teams. Be involved with Operations reviews providing input and support to the hotel management teams, sharing learnings and best in class examples from the wider Ennismore family. Work closely with onsite teams to drive on-site project delivery on time and on budget and liaise with owners to overcome any arising issues. Act as primary contact with our owners, presenting clear and insightful reports that not only share numbers but also tell the story behind them. Support the EVP of Operations and Regional teams on sales, revenue, PR & brand, finance, food & beverage, operations and all things people, instilling the brand standard and expectations into the hotel teams. In addition to overseeing The Hoxton portfolio, you will also be responsible for supporting the GM and leadership team of the newly opened Hyde London City property. Qualifications What we\’re looking for… 5+ years’ experience as Cluster/Area/Regional GM with a proven record of driving performance through both operational and service results. A commercially focused and analytical leader, constantly reviewing hotel performance and driving managed hotels to achieve and exceed short- and long-term goals. Experience in managing diverse ownership groups and working collaboratively to ensure both brand and owner targets are consistently met and exceeded. Strong leadership skills, able to develop positive and collaborative relationships with a variety of stakeholders. Thrives in a creative and entrepreneurial environment rather than a structured and established work environment. Significant experience in developing and executing strategic operations and financial/budget control. An out-of-the-box thinker who makes brave choices and inspires others to do the same. Looking for a place to be yourself: no clones in suits. Not precious; leave egos at the door and help get things done. Open to doing things differently and trying (almost) everything once. Wants to be part of a team that works hard, supports each other, and has fun along the way. Additional Information What’s in it for you… Join an innovative, fast-growing, international group committed to building a global brand. The chance to challenge the norm and work in a creative and rewarding environment. Become part of a passionate team focused on creating great hospitality experiences and building a portfolio of brands. Great discounts across the entire Ennismore family. A competitive package and plenty of opportunities for development. #J-18808-Ljbffr

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Contact Detail:

Accor Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land VP of Operations - The Hoxton

✨Tip Number 1

Network with current and former employees of The Hoxton or Ennismore. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.

✨Tip Number 2

Familiarise yourself with the latest trends in hotel operations and management. Being able to discuss these trends and how they could apply to The Hoxton's portfolio will demonstrate your industry knowledge and strategic thinking during conversations with the hiring team.

✨Tip Number 3

Prepare specific examples from your past experience that showcase your ability to drive performance and manage diverse ownership groups. Tailoring your stories to reflect the responsibilities outlined in the job description will help you stand out as a strong candidate.

✨Tip Number 4

Showcase your leadership style by discussing how you've developed positive relationships with stakeholders in previous roles. Highlighting your collaborative approach will resonate well with The Hoxton's emphasis on teamwork and creativity.

We think you need these skills to ace VP of Operations - The Hoxton

Leadership Skills
Financial Acumen
Analytical Skills
Budget Management
Strategic Planning
Performance Monitoring
Stakeholder Management
Project Management
Collaboration Skills
Problem-Solving Skills
Communication Skills
Creativity and Innovation
Operational Excellence
Data Analysis
Customer Service Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in operations management and leadership roles. Emphasise your achievements in driving performance and financial results, as these are key aspects of the VP of Operations role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of The Hoxton's brand values. Mention specific examples of how you've successfully led teams and driven operational excellence in previous roles.

Highlight Leadership Skills: In your application, focus on your leadership style and how you foster collaboration among diverse teams. Provide examples of how you've built positive relationships with stakeholders and managed diverse ownership groups.

Showcase Strategic Thinking: Demonstrate your ability to think strategically by discussing your experience in developing and executing operational strategies. Include any relevant metrics or KPIs that illustrate your success in achieving short- and long-term goals.

How to prepare for a job interview at Accor Hotels

✨Showcase Your Leadership Experience

As a VP of Operations, you'll need to demonstrate strong leadership skills. Prepare examples from your past roles where you've successfully led teams, driven performance, and fostered collaboration among diverse stakeholders.

✨Understand the Company Culture

The Hoxton values creativity and a non-traditional work environment. Familiarise yourself with their brand ethos and be ready to discuss how your personal style aligns with their culture of innovation and teamwork.

✨Prepare for Financial Discussions

Given the role's focus on financial performance and budget control, brush up on your financial acumen. Be prepared to discuss how you've managed budgets in the past and how you can contribute to achieving financial goals.

✨Demonstrate Your Analytical Skills

The position requires a commercially focused and analytical leader. Be ready to share specific examples of how you've used data to drive decisions, monitor KPIs, and improve operational performance in previous roles.

VP of Operations - The Hoxton
Accor Hotels
Location: London
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