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- Tasks: Support the Learning and Development team with various administrative tasks and training coordination.
- Company: Join Eastern Bank, a diverse and inclusive workplace dedicated to employee growth and recognition.
- Benefits: Enjoy hybrid work options, comprehensive benefits, and opportunities for personal and professional development.
- Why this job: Be part of a supportive team that values your individuality and offers a chance to make an impact.
- Qualifications: High school diploma required; 0-3 years of administrative experience preferred, with strong communication skills.
- Other info: Bilingual candidates are encouraged to apply, and all applicants will be considered equally.
The predicted salary is between 60000 - 84000 £ per year.
Learning and Development Administrative Coordinator
Join to apply for the Learning and Development Administrative Coordinator role at Eastern Bank
Learning and Development Administrative Coordinator
Join to apply for the Learning and Development Administrative Coordinator role at Eastern Bank
Job Description
The Learning and Development Administrative Coordinator role will support the Learning and Development team with administrative tasks and has the potential to include a limited role in training Retail colleagues. The Coordinator is an integral part of the team and will manage a variety of administrative tasks. This includes managing training rosters, maintaining excel spreadsheets, communicating with training participants and their managers, scheduling conference rooms, and other administrative tasks.
Job Description
The Learning and Development Administrative Coordinator role will support the Learning and Development team with administrative tasks and has the potential to include a limited role in training Retail colleagues. The Coordinator is an integral part of the team and will manage a variety of administrative tasks. This includes managing training rosters, maintaining excel spreadsheets, communicating with training participants and their managers, scheduling conference rooms, and other administrative tasks.
We are looking for someone who is organized, with a high attention to detail in their everyday work. Written and verbal communication will be heavily required in this role. This person should be able to communicate with employees at various levels within the organization.
Major responsibilities include but are not limited to:
- Support Learning and Development:
- Manage training tracker – class attendance, adjust schedules, create and communicate Learning Journeys, manage module score cards
- LMS support – upload online courses and offerings, mark rosters complete, shift registrations as needed
- Provide additional administrative support – schedule conference rooms, catering orders, calendar invites, and other tasks as needed
- Participate/facilitate various training classes/workshops.
PROBLEM SOLVING & DECISION MAKING:
Under the direction of the VP Learning and Development Manager, this position is responsible for providing organization, structure, and identifying areas to drive efficiency within current policies.
Education And Experience
- High school diploma required; Associates degree preferred.
- 0-3 years progressive administrative experience, preferably in HR.
Skills And Knowledge
- Superior written and verbal communication skills with professional telephone/Teams manner and ability to interact with all levels of employees/management required.
- Basic presentation skills with the willingness to learn advanced presentation skills.
- Bilingual (Chinese/Mandarin/Cantonese/Spanish) preferred.
- Ability to maintain a high level of confidentiality is required.
- Proficiency in Microsoft Office applications, particularly Microsoft Excel and PowerPoint.
- Excellent customer service and interpersonal skills.
- Demonstrated ability to prioritize and multi-task in a fast-paced environment while working with competing and aggressive deadlines.
- Effective problem-solving skills.
- Strong organizational and attention to details skills.
- Follow-up, follow-through, and timely resolution skills.
- Excellent work ethic and strong sense of urgency.
- Demonstrated ability to think outside the box and assist in the execution of key strategic HR initiatives.
- Knowledge of FIS systems, preferred.
Working Conditions
- Hybrid. Working 2 days a week in the Wakefield office. Potential to be onsite in Boston, MA or Saugus, MA, as needed.
About Us
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.
Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.
At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Human Resources
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Industries
Banking
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Learning and Development Administrative Coordinator employer: Eastern Bank
Contact Detail:
Eastern Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning and Development Administrative Coordinator
✨Tip Number 1
Familiarise yourself with the Learning Management System (LMS) that Eastern Bank uses. Understanding how to upload courses and manage rosters will give you a significant edge during the interview process.
✨Tip Number 2
Brush up on your Excel skills, especially in managing spreadsheets and tracking data. Being able to demonstrate your proficiency in Excel during discussions can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your organisational skills and how you've successfully managed multiple tasks in previous roles. Use specific examples to illustrate your ability to prioritise and meet deadlines.
✨Tip Number 4
If you're bilingual, be ready to highlight this skill during your conversations. Being able to communicate in multiple languages can be a huge asset in a diverse workplace like Eastern Bank.
We think you need these skills to ace Learning and Development Administrative Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly in Learning and Development or HR. Emphasise your organisational skills and attention to detail, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how your skills align with the responsibilities listed in the job description, such as managing training rosters or using Microsoft Excel.
Showcase Communication Skills: Since the role requires strong written and verbal communication, consider including examples of past experiences where you effectively communicated with various levels of employees or facilitated training sessions.
Highlight Problem-Solving Abilities: Demonstrate your problem-solving skills by providing examples of how you've identified inefficiencies in previous roles and implemented solutions. This will show your potential to drive efficiency within the Learning and Development team.
How to prepare for a job interview at Eastern Bank
✨Showcase Your Organisational Skills
As the role requires strong organisational abilities, be prepared to discuss your experience in managing multiple tasks. Share specific examples of how you've successfully handled administrative duties in previous roles.
✨Demonstrate Communication Proficiency
Since written and verbal communication is key, practice articulating your thoughts clearly. Consider preparing a brief introduction about yourself that highlights your communication skills and any relevant experiences.
✨Familiarise Yourself with Microsoft Excel
Given the emphasis on Excel proficiency, brush up on your skills before the interview. Be ready to discuss how you've used Excel in past roles, perhaps in managing data or creating reports.
✨Prepare for Problem-Solving Scenarios
The role involves problem-solving and decision-making. Think of examples where you've identified issues and implemented solutions. This will demonstrate your ability to think critically and drive efficiency.
