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- Tasks: Help manage offenders and support their rehabilitation journey.
- Company: Join the Probation Service, dedicated to public safety and second chances.
- Benefits: Enjoy annual pay progression and a supportive team environment.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: No degree needed; empathy, patience, and good writing skills are essential.
- Other info: Flexible work locations and potential for out-of-hours shifts.
The predicted salary is between 26475 - 37065 £ per year.
Job description
Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be?
New entrants are expected to join on the minimum of the pay band.
If you are successful in the recruitment process to join the Probation Service, your starting salary will be £26,475
The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.
Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.
About the role
Probation services officers can help make a real difference to peoples’ lives. It’s not always easy to help someone turn their life around, but it can be immensely rewarding.
We’re looking for empathetic, patient and resilient people to join us as probation services officers. As well as making a difference to others, the role offers plenty of on-the-job training and a real chance to build a career in the Probation Service.
As a PSO, you’ll have a similar job to a fully qualified probation officer. The main difference is you’ll work with medium and lower risk clients. That’s not to say it’ll be easy. There’s no doubt this is a challenging role.
Day-to-day, you’ll manage a caseload of offenders before and after sentence. We’ll look to you to assess and manage risks, provide information to courts and work closely with agencies throughout the justice system. You’ll also do everything you can to support offenders. This could involve everything from providing practical advice about housing and employment to simply listening and empathising.
About you
You don’t need a degree for this role. We’re much more interested in your personal qualities. Ideally with experience of working with people who have social or personal difficulties, you’ll be empathetic, patient and resilient. Good writing skills are also essential. You must be able to produce clear and accurate reports to tight deadlines.
About us
By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.
Successful applicants may be based a wide variety of office, court, team or prison locations within the Probation Service region. Allocations will be made according to business need. To find out more about working as a Probation Service Officer please click here: Probation services officer – Ministry of Justice.
Overview of the job
The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.
Summary
To assess and manage the risk (including risk management plans and escalation) posed by people on probation to protect victims of crime and the general public by:
Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies.
Supervise and manage risk of those people on probation subject to community sentences, during and after custodial sentences.
Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation.
In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc.).
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Probation Services Officer - North Wales PDU - Conwy employer: HM Prison and Probation Service
Contact Detail:
HM Prison and Probation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Probation Services Officer - North Wales PDU - Conwy
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Probation Services Officer. Understanding the day-to-day tasks, such as risk assessment and offender management, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight any relevant experience you have in working with individuals facing social or personal challenges. This could be through volunteer work, previous jobs, or even personal experiences that showcase your empathy and resilience.
✨Tip Number 3
Network with current or former probation officers to gain insights into the role. They can provide valuable information about the challenges and rewards of the job, which you can use to tailor your approach during the recruitment process.
✨Tip Number 4
Prepare for situational questions in the interview by thinking of examples where you've demonstrated patience and problem-solving skills. Being able to articulate these experiences will show your suitability for the role.
We think you need these skills to ace Probation Services Officer - North Wales PDU - Conwy
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Probation Services Officer. Familiarise yourself with the skills required, such as empathy, patience, and resilience, as well as the importance of good writing skills for producing reports.
Tailor Your CV: Craft your CV to highlight relevant experience, especially if you've worked with individuals facing social or personal difficulties. Emphasise your interpersonal skills and any previous roles that demonstrate your ability to manage challenging situations.
Write a Compelling Cover Letter: In your cover letter, express your motivation for joining the Probation Service. Share personal anecdotes that showcase your empathy and resilience, and explain how your values align with the mission of helping offenders turn their lives around.
Proofread Your Application: Ensure that your application is free from spelling and grammatical errors. Clear and accurate writing is essential for this role, so take the time to proofread your CV and cover letter before submitting them through our website.
How to prepare for a job interview at HM Prison and Probation Service
✨Show Your Empathy
As a Probation Services Officer, empathy is key. Be prepared to share examples from your past experiences where you've successfully supported individuals facing challenges. This will demonstrate your ability to connect with clients on a personal level.
✨Highlight Your Resilience
The role can be challenging, so it's important to convey your resilience during the interview. Discuss situations where you've faced difficulties and how you overcame them, showcasing your determination and ability to handle pressure.
✨Demonstrate Strong Communication Skills
Good writing and verbal communication skills are essential for this role. Be ready to discuss how you've effectively communicated in previous roles, whether through reports or direct interactions, to ensure clarity and understanding.
✨Understand the Role's Responsibilities
Familiarise yourself with the day-to-day tasks of a Probation Services Officer. Be prepared to discuss how you would manage a caseload, assess risks, and collaborate with other agencies, showing that you understand the complexities of the job.
