Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers plan unforgettable holidays and exceed sales targets in a fun retail environment.
- Company: Join TUI, the best-loved holiday company, known for its inclusive culture and care for employees.
- Benefits: Enjoy a starting salary of £12.58, commission, holiday discounts, and health and wellbeing support.
- Why this job: Be part of a dynamic team that values customer experience and personal development.
- Qualifications: No specific qualifications required; just bring your passion for travel and customer service.
- Other info: Flexible shifts including weekends and evenings, with training on various systems provided.
TUI
Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Glasgow Fort store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER
– TUI offers much more than just starting salary of £12.58 per hour
– Be rewarded for exceeding your targets with our commission scheme
– Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
– Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
– Investment in your development and career progression
– Pension scheme and life assurance
ABOUT THE JOB
– Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
– Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
– You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
– If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
– As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
#J-18808-Ljbffr
Retail Travel Advisor employer: TUI Group
Contact Detail:
TUI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor
✨Tip Number 1
Familiarise yourself with TUI's offerings and destinations. Knowing the ins and outs of their holiday packages, cruises, and UK breaks will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from your past experiences. Highlight how you’ve gone above and beyond to create memorable experiences for customers, as this aligns perfectly with TUI's mission.
✨Tip Number 3
Be prepared to discuss how you handle challenges and complaints. TUI values problem-solving abilities, so think of instances where you successfully resolved issues and turned a negative situation into a positive outcome.
✨Tip Number 4
Show enthusiasm for learning new technologies and systems. TUI is evolving with technology, so expressing your willingness to adapt and grow with these changes will make you a standout candidate.
We think you need these skills to ace Retail Travel Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what TUI is looking for in a Retail Travel Advisor. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your experience in customer service and sales. Use specific examples that demonstrate your ability to exceed targets and create memorable experiences for customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention why you want to work for TUI specifically and how you can contribute to their mission of creating unforgettable holiday experiences.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at TUI Group
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs. This will demonstrate that you genuinely care about creating unforgettable holiday experiences.
✨Understand TUI's Values
Familiarise yourself with TUI's culture of care and inclusivity. Be prepared to discuss how you align with these values and how you can contribute to a positive team environment. This shows that you are not just looking for a job, but a place where you can grow and thrive.
✨Prepare for Customer Scenarios
Think of potential customer scenarios you might face as a Retail Travel Advisor. Practice how you would handle complaints or questions, showcasing your problem-solving skills and ability to remain calm under pressure. This will highlight your readiness for the role.
✨Highlight Your Sales Achievements
Be ready to discuss any previous sales experience and how you exceeded targets in past roles. Use specific examples to illustrate your drive and determination to succeed, which is crucial for smashing targets at TUI.
