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- Tasks: Deliver goods to customers while ensuring top-notch service and safety.
- Company: Join Herts FullStop, a leader in quality delivery services.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive team environment.
- Why this job: Be the face of our brand, making customers smile with every delivery.
- Qualifications: Must have a C1 Driving License; training provided for the right candidate.
- Other info: A DBS check is required to ensure safety and compliance.
The predicted salary is between 24000 - 33600 £ per year.
JOB TITLE: Delivery Driver
SALARY: £13.45
Purpose of the Job
You will deliver stationary and furniture to schools throughout Hertfordshire in a 7.5 tonne van.
Main Areas of Responsibility
- Transportation and delivery of goods from the depot to customers\’ sites, encompassing unloading and delivery into customers\’ premises (including delivery to multiple points/desktops within a customer premises).
- Use e-pod technology to ensure accuracy of deliveries, completion of delivery documentation, information flow to the main depot and information flow to the customers.
- Drivers shall ensure that the vehicle is loaded correctly and in the correct order for the delivery cycle. Ensure that the vehicle is not overloaded and that there are no health and safety issues with the load.
- During the busy periods, Drivers will assist with the picking and packing of orders.
- Drivers shall manage all returns of goods and collection/transfer of non-confidential and confidential waste from customer premises, including bagging and sealing.
- Customer Retention – Drivers are the front-line interface between the client and its customers and are accountable in respect to customer satisfaction, positive on-site relationship management and ensuring that the customer always has a positive delivery experience with no customer request being deemed unreasonable unless on the grounds of health and safety.
Criminal Background Check
An enhanced DBS check will need to be completed.
Person Specification
- You must hold a Driver Certificate of Professional Competence (CPC) qualification and C1 Driving Licence entitlement allowing you to drive 7.5t vehicles.
- Personable with excellent communication and interpersonal skills. Must have the ability to work within a team.
- Comfortable communicating with customers in a positive manner and acting as the public face of the business.
- Ability to work under pressure in a fast-paced environment, while executing requirements as planned.
- Be able to work with modern methods of communication, delivery systems, client service, client management, and stock identification (both telematics and e-pod systems).
Guidant, Carbon60, Lorien & SRG – The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
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Delivery Driver employer: Hertfordshire County Council
Contact Detail:
Hertfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area and delivery routes. Knowing the quickest and most efficient paths can help you stand out during the interview, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the face of Herts FullStop, demonstrating a friendly and professional attitude in any interactions, even before the job, can leave a lasting impression.
✨Tip Number 3
Understand the importance of compliance and safety regulations in delivery driving. Being knowledgeable about these aspects will not only help you in the role but also show your commitment to maintaining high standards.
✨Tip Number 4
Prepare to discuss your experience with technology, especially e-pod devices and telematics. Highlighting your comfort with these tools can demonstrate your readiness to adapt to the company's systems and improve efficiency.
We think you need these skills to ace Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and driving roles. Emphasise any previous delivery experience and your ability to handle goods safely and efficiently.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific qualities that make you a great fit, such as your friendly attitude, flexibility, and commitment to customer satisfaction.
Highlight Relevant Skills: Clearly outline your skills that align with the job description, such as communication skills, teamwork, and the ability to work under pressure. If you have a Driver Certificate of Professional Competence (CPC) or a C1 Driving Licence, be sure to mention these qualifications.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hertfordshire County Council
✨Show Your Customer Service Skills
As a Delivery Driver, you'll be the face of the company. Be prepared to discuss your previous customer service experiences and how you handled challenging situations. Highlight your ability to maintain a positive attitude and deliver service with a smile.
✨Know the Legal Requirements
Familiarise yourself with the legal standards and safety procedures relevant to driving and delivery. Be ready to discuss your understanding of compliance, vehicle security, and the importance of following regulations during the interview.
✨Demonstrate Teamwork and Flexibility
This role requires working closely with others, especially during busy periods. Share examples of how you've successfully collaborated with team members in the past and your willingness to adapt to changing circumstances.
✨Prepare for Technical Questions
Since the job involves using e-pod technology and telematics devices, brush up on your knowledge of these tools. Be ready to explain how you would use technology to enhance delivery efficiency and accuracy.
