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- Tasks: Lead a dynamic team in a fast-paced hospitality environment, ensuring excellent service and operations.
- Company: Join SSP, a leader in hospitality with iconic brands like Starbucks and Burger King.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training programmes.
- Why this job: Make an impact daily while thriving in a vibrant atmosphere with diverse team members.
- Qualifications: Ideal candidates have experience in hospitality or retail and are 18 years or older.
- Other info: Flexible hours across weekdays and weekends; perfect for students seeking leadership experience.
3 weeks ago Be among the first 25 applicants
DUTY MANAGER – BLUEWATER THAMES, MILLIE\’S COOKIE\’S
Pay Rate: £13.11 per hour.
roles available.
Hours of operation are 8am to 9pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same – lead your team, deliver great service, and be part of the energy!
DUTY MANAGER – BLUEWATER THAMES, MILLIE\’S COOKIE\’S
Pay Rate: £13.11 per hour.
We have Full Time(30hrs)roles available.
Hours of operation are 8am to 9pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same – lead your team, deliver great service, and be part of the energy!
About You
- Hospitality moves fast – and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it.
- Due to some responsibilities within theDuty Managerrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.
About The Duty Manager Role
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in busy Hospitality or Retail is ideal and/or and if you’ve tackled night shifts before, even better!
As a Duty Manager We Will Offer You
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
- A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Duty Manager!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
#BG1
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Hospitality
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Duty Manager employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the brands you'll be working with, like Starbucks and Burger King. Understanding their values and customer service expectations can help you stand out during interviews.
✨Tip Number 2
Highlight any previous experience in fast-paced environments. Share specific examples of how you've successfully led a team or managed busy shifts to demonstrate your capability for the Duty Manager role.
✨Tip Number 3
Show your passion for hospitality! Be prepared to discuss why you love working in this industry and how you can contribute to creating a positive atmosphere for both customers and staff.
✨Tip Number 4
Network with current or former employees of SSP if possible. They can provide valuable insights into the company culture and what it takes to succeed as a Duty Manager.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements of the Duty Manager position. Highlight your relevant experience in hospitality or retail management.
Tailor Your CV: Make sure your CV reflects your leadership skills and experience in fast-paced environments. Use specific examples that demonstrate your ability to manage teams and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership style. Mention why you want to work with SSP and how you can contribute to their team culture.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at SSP UK & Ireland
✨Show Your Leadership Skills
As a Duty Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed a team in a busy environment, highlighting your problem-solving skills and ability to keep morale high.
✨Understand the Brand
Familiarise yourself with the brands you'll be working with, such as Starbucks and Burger King. Showing that you understand their values and customer service expectations can set you apart from other candidates. Mention any personal experiences you've had with these brands to make your answers more relatable.
✨Emphasise Flexibility
The role requires working flexible hours, including weekends and holidays. Be prepared to discuss your availability and willingness to adapt to the fast-paced nature of hospitality. Highlight any previous experience where you've successfully managed varying schedules.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle real-life situations in a busy hospitality setting. Practice responses to common scenarios, such as dealing with difficult customers or managing a team during peak hours, to showcase your quick thinking and decision-making skills.
