Customer solutions advisor

Our client is looking for a customer service adviser to provide exceptional customer service and sales support by ensuring duties are performed in a positive and professional manner at all times. You will proactively encourage and develop customer relationships in an effort to increase sales and exceed customers' expectations, taking ownership and managing accounts to ensure complete and professional customer care You will be proficient in data entry and able to process large amounts of data in an accurate and timely manner. Duties will include Ability to persuade, influence and negotiate effectively at all levels both in and outside the organisation Previous customer service experience sales and account management preferred. Ability to work independently and part of a team Excellent communication skills both verbal and written Ability to build strong working relationships both in and outside the organisation Ability to adapt procedures to a new and more effective way of working Computer literate/keyboard skills Previous knowledge of a CRM system preferred This is a hybrid position with a Monday to Friday shift. Salary circa £(phone number removed) Brook Street NMR is acting as an Employment Agency in relation to this vacancy