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- Tasks: Lead and inspire a team to drive client growth and build strong relationships.
- Company: Join a leading agency in shopper marketing with a stellar reputation.
- Benefits: Enjoy a dynamic work culture, career progression, and competitive pay.
- Why this job: Be part of a passionate team focused on growth and innovation in the creative sector.
- Qualifications: Experience with C-suite clients and a strong commercial mindset are essential.
- Other info: This is a full-time role based in Leeds, perfect for ambitious leaders.
The predicted salary is between 43200 - 72000 £ per year.
Client Services Director
Yorkshire
Hybrid – 3 days in the office
£70,000 – £80,000
Opportunities like this don’t come around often! We’re thrilled to be exclusively working with a cutting-edge agency that’s ready to soar to new heights. They’re on the hunt for a Client Services Director who can lead client relationships, drive growth, and help shape the future of their incredible agency.
About the company…
An uber-cool boutique packaging design agency specialising in high-end creative solutions for food and drinks clients. This agency is known for their vibrant culture and innovative approach, really challenging clients think differently. They\’re entering an exciting phase of growth and looking for a dynamic Client Services Director to join their small but mighty team. This is a new role with the potential to become a partner and make a lasting impact on the business.
About the role…
As Managing Partner, this is your chance to lead the charge, owning client relationships, driving business growth, and building a dream team while shaping the future of our agency. You’ll combine big-picture strategy with hands-on management, perfect for someone who thrives in a fast-paced, creative environment and loves turning challenges into opportunities. Day-to-day, you’ll be working closely with the Founder to identify and target new client opportunities, develop tailored pitches, and lead presentations that showcase your unique offering. You’ll work closely with clients to understand their needs, ensuring as a team, you\’re delivering exceptional design that exceed expectations. As the leader of the client services team, you’ll mentor and inspire, fostering a culture of collaboration and innovation to drive the agency forward!
About you…
To be considered for this Client Services Director opportunity, you\’ll be a senior-level pro with a passion for branding and design, ready to bring your experience from branding or creative agencies to the forefront. With a proven track record of leading teams, driving growth, and delivering exceptional client service, you’re the kind of person who thrives on innovation and has an entrepreneurial spark. Your exceptional communication skills and talent for building relationships will help shape and propel the business forward—and you’ll be rewarded with equity opportunities, great benefits, and the chance to work alongside a cool, creative team.
We\’re currently working on a number of roles at this level at ThePlaceToBe so if you\’re interested in having a more informal discussion about your career, please don\’t hesitate to reach out.
Client Services Director employer: ThePlaceToBe
Contact Detail:
ThePlaceToBe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director
✨Tip Number 1
Network with professionals in the creative sector, especially those who have experience in client services. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in shopper marketing.
✨Tip Number 2
Research the agency's current clients and their growth strategies. Understanding their business model and how they drive client success will help you demonstrate your knowledge during interviews.
✨Tip Number 3
Prepare to discuss your previous experiences with C-suite clients and how you've successfully driven growth in past roles. Be ready to share specific examples that highlight your commercial acumen and leadership skills.
✨Tip Number 4
Showcase your passion for the role by staying updated on industry news and innovations in shopper marketing. This will not only help you in interviews but also demonstrate your commitment to driving growth for the agency.
We think you need these skills to ace Client Services Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client services and leadership roles. Emphasise your ability to drive growth and communicate effectively with C-suite clients, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the agency. Share specific examples of how you've successfully led teams and driven client growth in previous positions, showcasing your commercial acumen.
Highlight Key Achievements: When detailing your work history, focus on quantifiable achievements that demonstrate your impact. Use metrics to illustrate how you have contributed to business growth and client satisfaction.
Showcase Your Industry Knowledge: Demonstrate your understanding of shopper marketing and the creative sector in your application. Mention any relevant trends or insights that could benefit the agency, showing that you are well-informed and ready to contribute.
How to prepare for a job interview at ThePlaceToBe
✨Show Your Commercial Acumen
As a Client Services Director, demonstrating your understanding of commercial value is crucial. Be prepared to discuss specific examples of how you've driven growth in previous roles and how you plan to do the same for the agency.
✨Communicate with Confidence
You'll be interacting with C-suite clients, so it's important to convey your ideas clearly and confidently. Practice articulating your thoughts on brand value and client relationships to ensure you make a strong impression.
✨Highlight Team Leadership Skills
This role requires leading and inspiring a team. Share experiences where you've successfully motivated a team or navigated challenges, showcasing your leadership style and ability to drive results.
✨Prepare for Numbers Talk
With a keen eye for numbers being essential, come ready to discuss metrics and KPIs that matter in client services. Be prepared to explain how you've used data to inform decisions and strategies in past roles.
