Team Leader

Team Leader

Portsmouth Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, coach your team, and ensure top-notch customer service.
  • Company: Join KFC, a global brand serving delicious chicken since 1952.
  • Benefits: Enjoy flexible schedules, cross-training, and opportunities for qualifications.
  • Why this job: Be part of a fun, energetic team that values originality and personal growth.
  • Qualifications: No specific experience required; just bring your passion and leadership skills.
  • Other info: We celebrate diversity and support neurodiverse applicants.

The predicted salary is between 28800 - 43200 £ per year.

At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.

Bringing it to the role:

Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. However, they all share a common characteristic: being empowering leaders who prioritize the well-being of their team members and run a shift as good as our chicken.

As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include coaching and guiding your team to ensure a dependable and consistent experience for our customers. Your role will involve:

  • Assisting with day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.

  • Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.

  • Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.

  • Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand\’s reputation.

  • Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.

  • Be Original.

    It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.

    We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.

    There are all kinds of opportunities at KFC.

    Who we are.

    Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.

    Ready to apply?

    If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

    Check out our website for more information about what life is like at KFC.

    Neurodiverse? Our accessibility toolbar can support you when you apply.

    UNITED BY THE BUCKET

    At KFC, we’re all about flavour. That perfect blendof herbs and spices that makes everything so finger lickin’ good. But our blendover bland approach doesn’t just apply to our chicken. We value, support, andcelebrate all the things that make our KFCers authentic and original. Becausewhatever your flavour – your ability, age, background, ethnicity, gender,religion, or sexual orientation – we’re all united by the bucket.

    If you need reasonable adjustment as part of yourapplication or interview process, don’t hesitate to let us know.

    Team Leader employer: KFC

    At KFC, we pride ourselves on being an exceptional employer that values diversity, empowerment, and personal growth. As a Team Leader, you'll enjoy a vibrant work culture that encourages originality and collaboration, with ample opportunities for career advancement through flexible schedules and cross-training. Join us in creating a fun and supportive environment where your passion and dedication can truly shine.
    K

    Contact Detail:

    KFC Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Team Leader

    ✨Tip Number 1

    Show your passion for leadership! When you meet with us, share examples of how you've motivated and empowered your team in previous roles. This will demonstrate that you understand the importance of being an inspiring leader.

    ✨Tip Number 2

    Familiarise yourself with KFC's values and culture. Understanding our commitment to originality and teamwork will help you align your answers during the interview, showing that you're a great fit for our team.

    ✨Tip Number 3

    Prepare to discuss your experience in fast-paced environments. As a Team Leader, you'll need to manage operations efficiently, so be ready to share how you've handled busy shifts and maintained high standards in previous jobs.

    ✨Tip Number 4

    Think about how you can contribute to customer satisfaction. Be prepared to share specific strategies you've used to enhance customer experiences, as this is a key part of the Team Leader role at KFC.

    We think you need these skills to ace Team Leader

    Leadership Skills
    Team Coordination
    Effective Communication
    Customer Service Excellence
    Problem-Solving Skills
    Time Management
    Inventory Management
    Food Safety Knowledge
    Coaching and Mentoring
    Adaptability
    Conflict Resolution
    Motivational Skills
    Attention to Detail
    Continuous Learning Mindset

    Some tips for your application 🫡

    Understand the Role: Before applying, take time to understand the responsibilities of a Team Leader at KFC. Highlight your leadership skills and experience in your application, showing how you can empower and motivate a team.

    Tailor Your CV: Make sure your CV reflects relevant experience in managing teams or working in fast-paced environments. Use specific examples that demonstrate your ability to lead, communicate effectively, and provide excellent customer service.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of KFC's values and how your personal qualities align with their mission to create a positive work environment.

    Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

    How to prepare for a job interview at KFC

    ✨Show Your Leadership Skills

    As a Team Leader, it's crucial to demonstrate your ability to lead and empower others. Share examples from your past experiences where you successfully motivated a team or resolved conflicts, showcasing your leadership style.

    ✨Emphasise Customer Service

    KFC values exceptional customer service, so be prepared to discuss how you've handled customer interactions in the past. Highlight any specific instances where you went above and beyond to ensure customer satisfaction.

    ✨Be Original and Authentic

    KFC encourages individuality, so don't shy away from being yourself during the interview. Share your unique experiences and perspectives that make you a great fit for their team, aligning with their 'Be Original' philosophy.

    ✨Prepare for Operational Questions

    Since the role involves day-to-day operations, brush up on your knowledge of food preparation, inventory management, and cleanliness standards. Be ready to discuss how you would maintain these aspects in a fast-paced environment.

    Team Leader
    KFC
    Location: Portsmouth
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    K
    • Team Leader

      Portsmouth
      Full-Time
      28800 - 43200 £ / year (est.)
    • K

      KFC

      5000+
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