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- Tasks: Lead cleaning operations at a major rail depot, ensuring high standards and compliance.
- Company: Join Churchill, a dynamic company focused on operational excellence and employee ownership.
- Benefits: Enjoy 33 days holiday, company sick pay, and exclusive perks like discounts and wellness support.
- Why this job: Be part of a high-performing team that values diversity, innovation, and continuous improvement.
- Qualifications: NEBOSH qualification preferred; experience in people management and stakeholder engagement required.
- Other info: Security clearance and drug testing are mandatory for this role.
The predicted salary is between 36000 - 60000 £ per year.
Grove Park, South East London
Competitive salary + company car
We’re looking for a Cleaning Operations & Centre of Excellence Manager to join our dynamic Transport division. In this key leadership role, you’ll take responsibility for the cleaning operations at a major rail depot for one of our flagship clients.
Reporting to the Account Director, you’ll play a pivotal role in developing and leading a high-performing team aligned to Churchill’s values. You\’ll ensure operational excellence and the consistent delivery of high standards in train cleanliness, with a strong focus on compliance, performance, and continuous improvement.
As a Cleaning Operation & Centre of Excellence Manager you’ll be:
- Lead the operational and strategic delivery of all cleaning services across the site.
- Drive performance through clear KPIs, particularly around mobilisation, transition, and the establishment of the Centre of Excellence.
- Ensure full compliance with all health and safety policies in collaboration with the H&S Manager.
- Conduct regular cleaning audits—both planned and unannounced—to ensure high standards are consistently met.
- Identify opportunities for improvement, cost efficiency, and account growth.
As a Cleaning Operation & Centre of Excellence Manager you’ll have:
- Ideally, a NEBOSH qualification (or equivalent).
- Demonstrated experience in people management, with the ability to motivate, coach, and lead diverse teams.
- Proven ability to engage and manage senior-level stakeholders across complex operations
- A proactive problem-solver who thrives in fast-paced, high-pressure environments.
- Experience of implementing Health, Safety and Environmental regulations
- Strong commercial acumen, financial oversight, and excellent IT literacy.
What we offer you
We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
- Employee Ownership – You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments
Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help…
Please note: Security clearance (DBS) and drug and alcohol testing is required for this role
Qualifications:
Key Qualifications
- NEBOSH General Certificate
Keywords:
Operations ManagerKentRailTrainsGrove ParkFacilities ManagerOperations ManagerCleaning #J-18808-Ljbffr
Cleaning Operation & Centre of Excellence Manager employer: Churchill Group
Contact Detail:
Churchill Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operation & Centre of Excellence Manager
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and regulations in the rail industry. Understanding the compliance requirements will not only help you in interviews but also demonstrate your commitment to operational excellence.
✨Tip Number 2
Network with professionals in the cleaning and facilities management sectors, especially those with experience in rail operations. Engaging with industry peers can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed diverse teams in high-pressure environments. Be ready to share specific examples that highlight your ability to motivate and drive performance.
✨Tip Number 4
Research Churchill’s values and culture thoroughly. Tailoring your conversation to align with their mission and demonstrating how your personal values resonate with theirs can set you apart from other candidates.
We think you need these skills to ace Cleaning Operation & Centre of Excellence Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning operations and people management. Emphasise any leadership roles you've held and your ability to drive performance through KPIs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for operational excellence and your commitment to health and safety compliance. Mention specific examples of how you've led teams to success in previous roles.
Highlight Relevant Qualifications: Clearly state your NEBOSH qualification or equivalent in your application. If you have additional certifications related to health, safety, or environmental regulations, be sure to include those as well.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your proactive problem-solving abilities, especially in fast-paced environments. This will show the employer that you can thrive under pressure and lead effectively.
How to prepare for a job interview at Churchill Group
✨Showcase Your Leadership Skills
As a Cleaning Operations & Centre of Excellence Manager, you'll need to demonstrate your ability to lead and motivate diverse teams. Prepare examples from your past experiences where you successfully managed a team, highlighting your coaching and motivational techniques.
✨Understand Compliance and Safety Regulations
Familiarise yourself with health and safety policies relevant to the cleaning industry. Be ready to discuss how you've implemented these regulations in previous roles and how you plan to ensure compliance in this new position.
✨Prepare for Performance Metrics Discussion
The role involves driving performance through KPIs. Think about how you've used KPIs in the past to measure success and improve operations. Be prepared to share specific examples of how you achieved targets and drove continuous improvement.
✨Engage with Stakeholders
This position requires managing senior-level stakeholders. Prepare to discuss your experience in engaging with various stakeholders, focusing on how you built relationships and communicated effectively to achieve operational goals.
