Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead channel sales, build partnerships, and drive marketing strategies.
- Company: Join Five9, a leader in cloud contact centre solutions, committed to innovation.
- Benefits: Enjoy flexible work options, professional development, and a vibrant company culture.
- Why this job: Make an impact by collaborating with diverse teams and driving growth in a dynamic environment.
- Qualifications: 5+ years in technology and channel sales; experience with CCaaS preferred.
- Other info: Diversity is key at Five9; we welcome all backgrounds and perspectives.
The predicted salary is between 43200 - 72000 £ per year.
Social network you want to login/join with:
- As a Five9 Director, Channel Development you will be responsible for: Working closely with the Regional Sales Teams to identify the in-market focus partners
- Building the Go To Market business plans with the identified focus partners and the Five9 Sales Teams
- Aligning the regional sales organizations with relevant partners through targeted demand generation and alignment activities
- Driving internal resources to provide partner enablement activities such as co-marketing, events, trainings, networking, etc.
- Providing regional executive alignment with key partners and stakeholders
- Aligning yourself internally with quota bearing Five9 sales executives and sales leadership to drive toward a common strategy and achievement of goals
- Assisting sales and partners with any issues or conflicts that may arise during opportunity registration or during the field engagement process
- Tracking forecasting and sales process alignment to ensure progression of opportunities to closure
- Assist with building marketing plans and managing budget for the region
- Coordinate and collaborate with cross-functional teams (including SE organization, product marketing, sales, marketing, operations, etc.) to deliver a world class experience for partners
- Tracking and holding the partners and the stakeholders accountable to agreed upon goals
- Spearheading regular cadence meetings to manage and track progress
- Travel is required for regional coverage of partner meetings, events, networking, etc.
Essential Skills and Experience:
- 5+ years of technology sales and channel sales experience
- Experience selling Contact Center as a Service preferred BA or BS degree preferred in a technical, business or related field
- Experience building and managing multiple partner relationships
- Experience within the Master Agent community of partners preferred
- Understanding of the partner landscape within the region
- Understanding of opportunity qualification, running a deal cycle and forecasting
- Knowledge of the competitive landscape
- Ability to recruit, develop and build Go To Market plans with top partners in the region
- Ability to work within a fast-paced and dynamic environment
- Interface at all organizational levels maintaining strong working relationships across cross-functional teams
- Exceptional verbal and written communication skills
- Extremely strong organizational and time management skills
- Willingness to go above and beyond to be successful
Qualifications:
- Prefer 5+ years experience selling through the Master Agent Channel
- Prefer 5+ years experience selling channel contact center solutions with a focus on Contact Center-as-a-Service (CCaaS) solutions
- Working knowledge of salesforce.com
- Strong communication, presentation, organization and teaming/relationship skills
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here:.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
#J-18808-Ljbffr
Director, Channel Sales employer: Five9
Contact Detail:
Five9 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Channel Sales
✨Tip Number 1
Network with professionals in the technology and channel sales sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues and partners who can provide insights into the role and company culture at Five9.
✨Tip Number 2
Familiarise yourself with the competitive landscape of Contact Center as a Service (CCaaS) solutions. Understanding the key players and market trends will help you articulate your value proposition during interviews and discussions.
✨Tip Number 3
Prepare to discuss your experience with partner relationship management. Be ready to share specific examples of how you've successfully built and managed partnerships, particularly within the Master Agent community.
✨Tip Number 4
Demonstrate your ability to work cross-functionally by highlighting past experiences where you've collaborated with different teams. This will show your potential to align with Five9's regional sales organisations and drive successful outcomes.
We think you need these skills to ace Director, Channel Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technology sales and channel sales. Emphasise your achievements in building partner relationships and any experience with Contact Center as a Service (CCaaS) solutions.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Discuss how your skills align with the role, particularly your ability to develop Go To Market plans and manage partner relationships.
Showcase Your Communication Skills: Since exceptional verbal and written communication skills are essential for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your points effectively.
Highlight Relevant Experience: In your application, focus on your experience within the Master Agent community and your understanding of the partner landscape. Provide specific examples of how you've successfully navigated challenges in previous roles.
How to prepare for a job interview at Five9
✨Understand the Partner Landscape
Before your interview, make sure you research the partner landscape within the region. Familiarise yourself with key players and trends in the market, as this will demonstrate your knowledge and readiness to engage with potential partners.
✨Showcase Your Sales Experience
Be prepared to discuss your previous experience in technology and channel sales, particularly any work related to Contact Center as a Service. Highlight specific achievements and how they relate to the responsibilities of the Director, Channel Sales role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle conflicts or issues that may arise during opportunity registration. Think of examples from your past where you successfully navigated similar situations and be ready to share those stories.
✨Demonstrate Cross-Functional Collaboration Skills
Since the role involves coordinating with various teams, prepare to discuss your experience working with cross-functional teams. Provide examples of how you've effectively collaborated with different departments to achieve common goals.
