Software Engineering Manager - Loyalty
Software Engineering Manager - Loyalty

Software Engineering Manager - Loyalty

London Full-Time 48000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic software engineering team to design and deliver innovative solutions.
  • Company: Join Marks & Spencer, a forward-thinking retailer committed to quality and customer satisfaction.
  • Benefits: Enjoy 20% discount, competitive holidays, bonuses, and wellness support.
  • Why this job: Be part of a transformative team shaping the future of retail with cutting-edge technology.
  • Qualifications: Experience in software engineering and team leadership is essential.
  • Other info: We value diversity and inclusivity, welcoming all applicants.

The predicted salary is between 48000 - 84000 £ per year.

You will play a key role in driving our ambition to create a best‐in‐class software engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers. The M&S Loyalty Offers team is responsible for building tools to integrate new personalized Offers and Mission Based Rewards into the customer experience. We work with data scientists to allocate & personalize offers, we work closely with the core loyalty platform team to progress offers and missions based on customer activity & purchases.

What You\’ll Do

Team Management: Build, mentor, and manage a high‐performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload, balance across projects.

Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables.

Technical Leadership: Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team\’s technical roadmap and support the product management team to prioritise it against the commercial roadmap.

Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs.

Who You Are

Previous polyglot hands‐on senior software engineer

Experience working on highly scalable software solutions across web or backend

Extensive background in software engineering with several years\’ experience in a variety of systems and technologies

Experience building and leading teams of highly skilled, senior software engineers that deliver high‐quality software.

Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies,

Promoter of DevOps: you build it, you run it.

Tech Stack

Java, Spring, SpringBOOT, Micronaut

React, Next.js, Typescript, Angular

Azure Cloud, Kubernetes, Dynatrace (observability)

SQL Server, MongoDB

Ignite, Redis

What\’s In It For You
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We\’re inclusive, fast‐moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

20% colleague discount on all M&S products and many third‐party brands for you and someone in your household, available once you\’ve completed your probation

Competitive holiday allowance with the option to buy more

Discretionary bonus schemes linked to your performance and ours

Strong pension and life assurance to help plan for the future

Tailored induction and training to support your development from day one

Exclusive perks and savings through our M&S Choices portal

Market‐leading family policies, including parental, adoption and neonatal leave

24/7 wellbeing support, including virtual GP access and mental health services

One paid volunteer day a year to support a cause that matters to you

Everyone\’s Welcome
We are ambitious about the future of retail. We\’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We\’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you\’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don\’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

#LI‐Hybrid #LI‐JE1

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Software Engineering Manager - Loyalty employer: MARKS&SPENCER

Marks & Spencer is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Software Engineering Manager to thrive. With a commitment to employee growth through tailored training programmes, competitive benefits including a generous pension scheme, and a focus on wellbeing, M&S empowers its team members to excel in their careers while enjoying a supportive work environment. Located in a dynamic and evolving industry, you will have the opportunity to make a meaningful impact and be part of a community dedicated to transforming retail.
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Contact Detail:

MARKS&SPENCER Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Software Engineering Manager - Loyalty

Tip Number 1

Familiarise yourself with the latest trends in software engineering, especially around cloud technologies like Azure and programming languages such as Java and Kotlin. This knowledge will not only help you during interviews but also demonstrate your commitment to staying current in the field.

Tip Number 2

Showcase your leadership skills by discussing any previous experience managing teams or projects. Highlight how you've fostered collaboration and innovation within your teams, as this aligns perfectly with what we're looking for at StudySmarter.

Tip Number 3

Prepare to discuss your approach to Agile delivery and how you've successfully overseen software projects in the past. Be ready to share specific examples of how you've managed project risks and ensured alignment with business objectives.

Tip Number 4

Emphasise your problem-solving abilities and your experience with quality assurance. Be prepared to talk about how you've established quality standards in previous roles and how you've tackled complex issues in software maintenance.

We think you need these skills to ace Software Engineering Manager - Loyalty

Team Management
Agile Delivery
Technical Leadership
Quality Assurance
Software Architecture
Cloud Technologies (Azure)
Java / Kotlin
GraphQL
DevOps Practices
Testing Strategies
Interpersonal Skills
Analytical Skills
Problem-Solving Skills
Excellent Communication Skills
Servant Leadership

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in software engineering and team management. Emphasise your hands-on experience with technologies mentioned in the job description, such as Java, Kotlin, and cloud services.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for software engineering and leadership. Mention specific examples of how you've built and led high-performing teams, and how you align with the company's values and mission.

Showcase Technical Expertise: In your application, include details about your technical skills and experiences that relate to the role. Discuss your familiarity with agile methodologies, DevOps practices, and any relevant projects that demonstrate your ability to deliver high-quality software solutions.

Highlight Soft Skills: Don't forget to mention your interpersonal and communication skills. The role requires collaboration with various teams, so provide examples of how you've effectively communicated complex ideas to both technical and non-technical audiences.

How to prepare for a job interview at MARKS&SPENCER

Showcase Your Leadership Skills

As a Software Engineering Manager, you'll need to demonstrate your ability to build and mentor high-performing teams. Prepare examples of how you've successfully led teams in the past, focusing on collaboration, innovation, and continuous improvement.

Understand Agile Methodologies

Familiarise yourself with Agile delivery processes, as this role involves overseeing project planning and execution. Be ready to discuss your experience with Agile frameworks and how you've ensured alignment with business objectives in previous projects.

Highlight Technical Expertise

This position requires a strong technical background. Brush up on your knowledge of the tech stack mentioned, such as Java, Kotlin, and Azure. Be prepared to discuss how you've applied these technologies in scalable software solutions.

Communicate Effectively

Excellent communication skills are crucial for this role. Practice explaining complex technical concepts in simple terms, as you'll need to engage with both technical and non-technical stakeholders. Tailor your communication style to suit your audience.

Software Engineering Manager - Loyalty
MARKS&SPENCER
Location: London
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  • Software Engineering Manager - Loyalty

    London
    Full-Time
    48000 - 84000 £ / year (est.)
  • M

    MARKS&SPENCER

    10000+
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