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- Tasks: Supervise poolside, perform rescues, and ensure customer safety.
- Company: Halo Leisure creates healthier communities with accessible health and leisure facilities.
- Benefits: Enjoy flexible casual hours, ongoing training, and opportunities for career progression.
- Why this job: Join a supportive team and make a real impact on community safety.
- Qualifications: Must be National Pool Lifeguard Qualified; no prior experience needed.
- Other info: Regular training provided to keep your skills sharp and up-to-date.
We are excited you have visited our Careers page. We are seeking talented individuals who are excellent in their field of expertise and possess all the necessary skills to help us meet future business challenges.
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Customer Service Assistant – Lifeguard (Casual)
Reference: JUL20255639
Expiry date: 2025-08-25 17:29:00.000
Location: Nr.Bridgnorth
Benefits: Please see the job description for all benefits.
Job Title: Lifeguard | Location: The Severn Centre | Job Type: Permanent, casual hours | Salary: £12.21 per hour
As a Lifeguard, you are calm and confident, potentially capable of saving a life, and will help keep people safe. You need to be comfortable being in control of the pool and challenging inappropriate behaviour.
You’re not the type to panic under pressure and compromise safety. The role isn’t Baywatch; you don’t just sit and watch. You can perform rescues, deliver first aid, and have difficult conversations with customers not acting safely. We will provide you with the necessary skills and qualifications. You’re looking for the chance to progress and work a regular rota pattern.
As our next Lifeguard, you’ll supervise customers safely in poolside locations, prevent injuries or accidents, and ensure safety.
The Key Requirements…
Must be National Pool Lifeguard Qualified.
Joining Halo Leisure offers opportunities to become a swimming teacher, duty manager, or trainer, with regular ongoing training to keep your skills refreshed.
At Halo Leisure, our mission is to \”Create Healthier Communities.\” We provide affordable, accessible health and leisure facilities, including gyms, swimming pools, and leisure centres. By joining Halo, you’ll help us offer friendly, supportive advice and guidance. The role offers a stable, structured environment with high-quality support and training through Apprenticeships.
We value confidence, calmness, efficiency, approachability, and a caring attitude in our team members.
The Next Step…
Thank you, you will be contacted shortly.
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Customer Service Assistant - Lifeguard (Casual) employer: Halo Leisure
Contact Detail:
Halo Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Lifeguard (Casual)
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Lifeguard at The Severn Centre. Understanding the day-to-day tasks and challenges will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Showcase your calmness under pressure by sharing relevant experiences where you've had to manage difficult situations. This could be in previous jobs, volunteer work, or even in personal scenarios.
✨Tip Number 3
Connect with current or former employees of Halo Leisure on platforms like LinkedIn. They can provide insights into the company culture and what they value in their Lifeguards, which can help you tailor your approach.
✨Tip Number 4
Be prepared to discuss your National Pool Lifeguard Qualification in detail. Highlight any additional training or certifications you have that relate to safety, first aid, or customer service, as these will set you apart.
We think you need these skills to ace Customer Service Assistant - Lifeguard (Casual)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Customer Service Assistant - Lifeguard. Highlight key skills such as calmness, confidence, and the ability to handle pressure.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous lifeguarding or customer service roles, and include your National Pool Lifeguard Qualification prominently.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your commitment to safety. Mention specific examples of how you've handled challenging situations in the past, demonstrating your calmness and efficiency.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Halo Leisure
✨Show Your Lifeguard Skills
Be prepared to discuss your National Pool Lifeguard Qualification and any relevant experience. Highlight specific situations where you had to act quickly and effectively, demonstrating your ability to remain calm under pressure.
✨Emphasise Communication Skills
As a Customer Service Assistant - Lifeguard, you'll need to communicate clearly with customers. Prepare examples of how you've handled difficult conversations or resolved conflicts in the past, showcasing your approachability and caring attitude.
✨Demonstrate Teamwork
Talk about your experience working in teams, especially in high-pressure environments. Mention how you support your colleagues and contribute to a positive atmosphere, which is essential for maintaining safety and efficiency.
✨Research Halo Leisure
Familiarise yourself with Halo Leisure's mission to 'Create Healthier Communities'. Understanding their values and goals will help you align your answers with what they are looking for in a candidate, showing that you're genuinely interested in the role.
