Shift Manager

Shift Manager

Colchester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a fun team, ensure food safety, and handle customer interactions like a pro.
  • Company: Join Wendy's, a global brand known for fresh, quality food and a vibrant work culture.
  • Benefits: Enjoy free meals, discounts, a target bonus, and access to mental health support.
  • Why this job: Be part of a dynamic team where your leadership can shine and grow.
  • Qualifications: 1 year of management experience and a knack for leading in fast-paced environments.
  • Other info: Wendy's embraces diversity and offers flexible working without zero-hour contracts.

The predicted salary is between 24000 - 36000 £ per year.

Why Wendy\’s?
In 1969, Dave Thomas brought his square burgers to the table and changed the game. In 2021 we landed in the UK to do the same; and we\’re staying for good.
Here at Wendy\’s, we like our food how we like our ideas: fresh. That\’s why we\’ve introduced fun, flexible working. No zero-hour contracts. No nonsense.
Just like one of our unique, perfectly balanced, everyday fresh burgers, your new career will be built specially for you. Whatever your needs are, we\’re ready to embrace them, allowing you to be who you want to be.
Shift Manager
The benefits:

  • Target annual bonus of 10%, paid quarterly
  • Free meals while working and discounts on days off
  • Opportunities for career progression & development
  • Employee Assistance Program: no-cost access to mental health services, legal guidance, financial advice, and more.

What you\’ll do:

  • If a Wendy\’s restaurant was a person, it\’d be you: fun, fast, friendly and never out of bacon.
  • Whatever comes up with a customer – good or bad – you handle it like a leader.
  • You get how things work here, and make sure new team members know it, too.
  • You make sure food safety standards and procedures are on point

What you bring to the table:

  • Experience of leading people, even better if you did it in a food service environment.
  • 1 year of line operations experience; with demonstrated ability to lead and manage operations in a fast-paced environment.
  • 1 year of management experience.
  • Fully flex work availability

You must be willing and able to:

  • Travel to other Wendy\’s locations (restaurants, area office, etc.) as needed.
  • Stand and move for most – if not all – of your shift.

We are a proud equal opportunity employer – that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations to enable people with disabilities to perform the essential functions of their jobs.
Wendy\’s® was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, \”Quality is our Recipe®,\” which remains the guidepost of the Wendy\’s system. Wendy\’s is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy\’s Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. Today, Wendy\’s and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide! We have a vision of becoming the world\’s most thriving and beloved restaurant brand. For more information connect with us on Twitter and Instagram using @wendys, and on Facebook at www.facebook.com/wendys.

Shift Manager employer: Wendy's

Wendy's is an exceptional employer that champions a fun and flexible work environment, ensuring no zero-hour contracts and a commitment to employee well-being. With benefits like free meals during shifts, a target annual bonus, and robust career progression opportunities, we empower our Shift Managers to thrive in a supportive culture that values diversity and inclusivity. Join us in shaping the future of fast food in the UK, where your unique contributions are celebrated and growth is encouraged.
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Contact Detail:

Wendy's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager

✨Tip Number 1

Familiarise yourself with Wendy's values and culture. Understanding their commitment to quality and customer service will help you align your responses during interviews, showcasing that you're a great fit for the team.

✨Tip Number 2

Highlight your leadership experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed teams and operations, as this is crucial for the Shift Manager role.

✨Tip Number 3

Prepare to discuss your flexibility and willingness to travel between locations. This shows your commitment to the role and your readiness to support the team wherever needed.

✨Tip Number 4

Demonstrate your understanding of food safety standards. Being knowledgeable about these procedures will not only impress your interviewers but also show that you take the role seriously.

We think you need these skills to ace Shift Manager

Leadership Skills
Customer Service Skills
Food Safety Knowledge
Team Management
Operational Management
Communication Skills
Problem-Solving Skills
Flexibility and Adaptability
Time Management
Conflict Resolution
Training and Development
Ability to Work in a Fast-Paced Environment
Attention to Detail
Basic Financial Acumen

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Manager at Wendy's. Familiarise yourself with their values and how they operate to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in leading teams, especially in fast-paced environments. Mention any specific achievements or challenges you've overcome in previous roles that relate to managing operations.

Craft a Strong Cover Letter: Write a personalised cover letter that showcases your passion for the role and the company. Use specific examples from your past experiences that demonstrate your leadership skills and ability to handle customer interactions effectively.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial position.

How to prepare for a job interview at Wendy's

✨Show Your Leadership Skills

As a Shift Manager, you'll need to demonstrate your ability to lead and manage a team. Prepare examples from your past experiences where you successfully led a team in a fast-paced environment, especially in food service.

✨Understand Wendy's Values

Familiarise yourself with Wendy's mission and values. Be ready to discuss how you align with their commitment to quality and customer service, as well as how you can contribute to creating a fun and friendly atmosphere.

✨Prepare for Situational Questions

Expect questions that assess your problem-solving skills and how you handle customer interactions. Think of scenarios where you've turned a negative experience into a positive one, showcasing your leadership and customer service skills.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about opportunities for career progression or how Wendy's supports its employees' development, showing your interest in growing with the company.

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